Hi, I’m
Suresh Menon
Sr. Branch March
Mysuru
Summary
Dynamic P&L driver and revenue accelerator with a proven ability to elevate organizational performance through strategic operations management and a customer-centric approach. Expertise in collaborating with sales, marketing, and key stakeholders to develop and execute market strategies that drive sales growth and enhance profit margins. Demonstrated success in establishing strategic alliances with channel partners, steering sales operations, and fostering professional relationships that align objectives and enhance functional capabilities. A decisive leader and adaptable team player, skilled in mentoring high-performing teams while managing key accounts to ensure customer satisfaction, cross-selling opportunities, and zero churn rates.
Overview
22
years of professional experience
Work History
IDP Education India Pvt. Ltd.
Sr. Branch Manager
11.2021 - Current
IDP Education India Pvt. Ltd.
11.2021 - Current
Job overview
- Developing and implementing business strategies and improvement methodologies in process; ensuring streamlined business operations at the branch
- Administering and controlling complete branch operations related to distribution activities, customer services, business development and general administration
- Identifying and mitigating organization wide risks; implementing corrective action plans for process improvement by setting team level strategic action plans and operational standards
- Improving profitability through sales planning, forecasting, and negotiation; decreasing expenses by streamlining training and processes to achieve the budget
- Exploring potential business avenues & managing marketing & sales operations for achieving business targets with highest customer satisfaction; knowledge of harvesting untapped business opportunities
- Educating the customers and market on the business, core values and impact through representing and further building the brand of the firm in identified networks and market channels
- Ensuring the branch follows the client-centric processes and providing inputs regarding ways to increase the client centricity of the business processes
- Working as change agent in developing robust learning & development programs designed to equip the team to align their goals and objectives with that of the firm and its core values
- Providing counseling to the students and assisting them in their career path
- Analyzing and evaluating the activities, costs, operations, budgets and forecast data to determine branch progress towards stated goals and objectives
- Conducting extensive market research to analyze and assess market potential, tracking competitor activities for providing valuable inputs to fine-tune selling & marketing strategies
TC Global India Pvt. Ltd.
Resource Leader
03.2020 - 10.2021
TC Global India Pvt. Ltd.
Resource Leader
03.2020 - 10.2021
Extramarks Education
Branch Manager
11.2018 - 02.2020
Aakash Educational Services Ltd.
Branch Manager
07.2017 - 11.2018
Bharti Airtel
Zonal Sales Manager
10.2014 - 03.2017
Aircel Limited
Sr. TM
12.2010 - 03.2014
Reliance Communication Ltd.
Assistant Manager
07.2008 - 04.2010
Industrial IT Solutions Pvt. Ltd.
Marketing Engineer
11.2003 - 07.2006
Education
Bharathiar UniversityCoimbatore
MBA from Finance and Marketing
01.2008
University Overview
B.S.M.E.D
Calicut University
B.Tech. from Electrical and Electronics
01.2003
Skills
Collaborative leadership
Accomplishments
- M/s IDP Education India Pvt. Ltd.Best Branch Award for student placement -FY’24RD Leadership Award – FY’24Excellent Performance – Fastlane FY’24Best Branch Award for Student placement -FY23Student Placement Excellence UK -FY23Global Excellence Award – Terrific TransformationGlobal Excellence Award – Terrific Transformation for Sales Support & Training team
- M/s Extramarks Education India Pvt. Ltd., TrivandrumFelicitated with Best Performer in 2019 in South for both admission and collectionSteered the revenue growth from 14 lacs to 2.46 Cr
- M/s Aakash Educational Services Pvt. Ltd., ThrissurBest Performer in Anthe 2017 and 2018 in KeralaBest Performer in ATQ 2017 in KeralaIncreased revenue from 1.8 Cr to 2.2 Cr.
- M/s Bharti Airtel Ltd., ErodeRecognized for best Overall Growth & Performance in the allotted marketAugmented revenue from 3.2 Cr. to 7.2 Cr. In 2 years.
- M/s Aircel Ltd., TirupurWinner of Best prepaid contribution in ROTN for month of April 2011Winner of Escape to Thailand Contest for Sept, Oct, Nov2011& Dec2011Best DERC contributor for consecutive 8 months from Sept 2011 to April 2012
- M/s Reliance Communication Ltd., CoimbatoreSuccessfully managed both Post Paid and Pre- Paid Distribution with increase in sales by 100%Acknowledged for closing highest 430 Postpaid connection in one sales which was year target
Timeline
Sr. Branch Manager
IDP Education India Pvt. Ltd.
11.2021 - Current
IDP Education India Pvt. Ltd.
11.2021 - Current
Resource Leader
TC Global India Pvt. Ltd.
03.2020 - 10.2021
Resource Leader
TC Global India Pvt. Ltd.
03.2020 - 10.2021
Branch Manager
Extramarks Education
11.2018 - 02.2020
Branch Manager
Aakash Educational Services Ltd.
07.2017 - 11.2018
Zonal Sales Manager
Bharti Airtel
10.2014 - 03.2017
Sr. TM
Aircel Limited
12.2010 - 03.2014
Assistant Manager
Reliance Communication Ltd.
07.2008 - 04.2010
Marketing Engineer
Industrial IT Solutions Pvt. Ltd.
11.2003 - 07.2006
Calicut University
B.Tech. from Electrical and Electronics
Bharathiar University
MBA from Finance and Marketing