Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Hi, I’m

Suresh Paswan

Paschim Bardhaman
Suresh Paswan

Summary

Experience ‘Retail operation with over 6 years of experience in ‘Retail industry’, excellent reputation for resolving problems, improving customer satisfaction and driving overall operational improvement consistently saved costs while increasing profits.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

8
years of professional experience

Work History

V2 Retail

Store Manager
04.2024 - Current

Job overview

  • Company Overview: V2 retail limited
  • Complete store operational requirements by scheduling and assigning employees: following up on work results
  • Maintain store staff by recruiting, selecting, orienting and training employees
  • Manage stock levels and make key decisions about stock control Analyze sales figures and forecast future sales
  • Respond to customer complaints and comments
  • Organize special promotions, displays and events Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
  • Promote the organization locally by liaising with local schools, newspapers and the community in general

Reliance Trends

Assistant Store Manager
09.2022 - 04.2024

Job overview

  • Company Overview: Reliance Trends, Jhargram, India
  • Complete store operational requirements by scheduling and assigning employees: following up on work results
  • Maintain store staff by recruiting, selecting, orienting and training employees
  • Manage stock levels and make key decisions about stock control Analyze sales figures and forecast future sales
  • Respond to customer complaints and comments
  • Organize special promotions, displays and events Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
  • Promote the organization locally by liaising with local schools, newspapers and the community in general
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Bazaar Kolkata

Department Manager
07.2021 - 08.2022

Job overview

  • Company Overview: BAAZAR RETAIL LIMITED, Puruliya, India
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.

Arvind Fashions

Team Leader
04.2018 - 06.2021

Job overview

  • Company Overview: Arvind Lifestyle Brands, Durgapur, India
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Optimized resource allocation to maximize overall team output while minimizing costs.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Arvind Fashions

Fashion assistant
02.2017 - 03.2018

Job overview

  • Company Overview: Arvind Lifestyle Brands, Durgapur, India
  • Handled cash transactions accurately while adhering to company security protocols for loss prevention measures.
  • Maintained a clean and organized store environment for optimal customer experience.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Spearheaded initiatives aimed at improving employee morale, resulting in increased productivity.

Education

Benachatty bhartiya hindi high school

W.B.B.S.E
03.2016

University Overview

Imperial institute of management and technical

M.B.A
02.2024

University Overview

Benachatty bhartiya hindi high school

W.B.B.S.E.C
03.2021

University Overview

Kazi Nazrul Islam University

Bachelor of arts
03.2021

University Overview

Skills

  • COMPUTER SOFTWARE PROGRAMING VISUAL MERCHANDISING COMERCIAL
  • Back office CNA CSD GRDC GRN-Ali Reports Operational Efficiency Store Layout
  • Data Analysis Schedule Management KPI Tracking Cost Controlling Performance Improvement Customer Retention
  • Inventory Management Employee Development Sales Tracking
  • Schedule Management Cost analysis and savings Operations Management

LANGUAGES

HINDI, ENGLISH, BANGALI Native

Timeline

Store Manager
V2 Retail
04.2024 - Current
Assistant Store Manager
Reliance Trends
09.2022 - 04.2024
Department Manager
Bazaar Kolkata
07.2021 - 08.2022
Team Leader
Arvind Fashions
04.2018 - 06.2021
Fashion assistant
Arvind Fashions
02.2017 - 03.2018
Imperial institute of management and technical
M.B.A
Benachatty bhartiya hindi high school
W.B.B.S.E.C
Kazi Nazrul Islam University
Bachelor of arts
Benachatty bhartiya hindi high school
W.B.B.S.E
Suresh Paswan