Seeking a challenging career, this will enable me to bring out my skills to the benefit of the organization and also to learn mutually from the organization.
Overview
11
11
years of professional experience
Work History
MIS Executive
Orril Energy Services for Wipro Ltd, Wipro
10.2022 - Current
Billing IRT Executive
Raj Office Solutions Pvt.Ltd, Wipro Ltd
01.2021 - 10.2022
Billing IRT Executive
Lakshith Consultancy Pvt.Ltd, Wipro Technologies
01.2014 - 11.2016
Asset Engineer
Lakshith Consultancy Pvt.Ltd, Wipro InfoTech
06.2007 - 03.2013
Hardware Asset & stores Management Skills
Allocating desktops / Laptops / Data Cards / Blackberry PDA / VoIP’s & other
Communication Devices to End-users
Providing Tech Support to 50 Premium accounts of Wipro Technologies, more than
7000 Assets including Desktops, Laptops, Servers, and Network & VoIP’s
Managing an excellent asset team and distributing the work evenly to them and
following up with them till the work closure
Maintaining Asset Movements, Tracking and Database Updating of Assets across
Chennai locations
Nil complaints from users on desktop allocations, Spares Management and
Movement Calls
Ensure all customer complaints and feedbacks are acted upon immediately
All
complaints to be responded back with corrective and preventive action taken
Establish and maintain relationships with people at all levels in the process of
achieving the deliverables
To ensure meeting / exceeding SLA norms and to become operationally efficient and
thereby improving customer satisfaction in the areas of desktop allocation, Desktop
release, rental laptop allocation, follow-up for return and database updating Laptop
id approval support during machine movement 100% database accuracy.
Education
SSLC - undefined
Government Higher
Secondary School
Higher Secondary - undefined
Meenakshi Sundaram Higher
Secondary
School
DEE - Electrical
with Electronics
Rizwana institute of
Engineering Technology
Skills
Packageundefined
Accomplishments
Validations of E-invoice and hard copies as per guidelines 7 check list and VPcreation in IBPS Portal Handling multiple locations invoice processing through Wipro internal group Following with Central FSS team and resolve GRIN hold cases and push tofinance team for payment as per due date Sharing payments details & advice copies with the vendor’s