Sureshkumar Pannalal Solanki
Mumbai
Summary
Experienced professional with over a decade of customer-oriented roles, focused on optimizing outputs, reducing costs, and enhancing efficiency. Known for adaptability, meeting deadlines, managing multiple projects simultaneously. Deep knowledge of industry trends, strong communication abilities, and a keen eye for identifying areas for enhancement and implementing strategic solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Deputy Manager
Reliance Retail Pvt. Ltd.
09.2022 - Current
- Controlling and Monitoring end to end supply chain centrally for 1300+ offline stores & 5 warehouses to ensure the availability of required stock.
- Monitoring & controlling end to end operations & order management for PAN India so as to ensure to meet daily KPI's.
- Tracking the 300+ Cr. worth of inventory in the supply chain at different stages to ensure it meets demand without excessive holding costs.
- Measures customer satisfaction through metrics such as on-time delivery, order accuracy, and responsiveness to customer inquiries or issues.
- Developed various escalation matrices & mechanism to escalate concern with pre-defined timeline to ensure there is no interruption in any of business process of SCM/Operations.
- Analyzed and reported on key performance metrics to senior management by utilizing data visualization tools to effectively communicate business insights.
- Managing the compliance with all regulatory requirements and ethical standards related to procurement.
Assistant Manager
Pharmeasy.in
04.2021 - 09.2022
- Managed compliance adherence & regularity terms for pharma SCM.
- Managed warehouse of 1 Lac Square feet area with inventory of worth Rs. 60 Cr. (INR) with minimum manpower & high accuracy (99.99%) by daily monitoring inventory shrinkage & write off.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Established positive and effective communication among warehouse staff and organization leadership, reducing miscommunications, and missed deadlines.
- Monitored key performance metrics to identify areas for improvement.
- Redesigned warehouse layout to accommodate optimum space for assets & maximize space utilization and optimize processes.
Operations Manager
Zoylo.com
09.2020 - 03.2021
- Proven skills in coordinating operations, maintaining records and completing daily logs and reports.
- Ensured of proper delivery of each order and sales cash reconciliation accordingly.
- Ensured to minimize cost by minimizing holding inventory by 42% with more efficient JITP.
- Maintained good relations with suppliers to get best price with additional credit dates & onboarding new vendors to compare and get best prices to get high margin.
- Developed and maintained relationships with external vendors and suppliers.
Operations Manager
Medlife International Pvt. Ltd.
07.2015 - 09.2020
- Optimized customer experience by delivering superior services and effectively troubleshooting issues resulting in 95%+ orders are getting delivered within SLA.
- Managed inventory worth Rs. 7Cr (INR) which had 13.5K+ unique SKUs.
- RTO, fake attempts, wrong delivery and Sales return analysis with customer calling data to improve the last mile performance with regular reviews of operations & logistics to identify the areas for improvement.
- Maintained inventory hygiene with regular cycle count to reduce picking time & to ensure stock variance of less than 2%.
- Ensured proper record/document had maintained of purchase and sales & all other relevant transaction or cash flow (petty cash & Customer cash).
- Route mapping & merging of orders to get maximum orders delivered within the SLA.
- Integrated warehouse operations with existing and new business processes.
Pharmacist
Indian Drug House
06.2014 - 06.2015
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
Production Chemist
Samrudh Pharmaceutical Pvt. Ltd.
09.2013 - 05.2014
- Maintained organized, safe and efficient environment to minimize accidents and prevent cross contamination.
- Handled filling department of production department in small volume parenteral unit.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Coordinated with other departments to maintain smooth and efficient product flow.
Education
PGDM - SCM
Welingkar Institute of Management
01.2019
PGDM - Operations
Welingkar Institute of Management
01.2018
Bachelor of Pharmacy -
University of Pune
01.2013
Diploma in Pharmacy -
MSBTE
07.2010
Skills
- Expertise in advanced Excel functions
- Tableau analytics proficiency
- Experience with SAP systems
- Supply chain management
- Proficient in Six Sigma methodologies
- Analysis of performance metrics
- Cost optimization techniques
- Data-driven decision making
- Process optimization
- Collaboration with diverse stakeholders
Websites
Certification
Google Data Analytics Professional Certificate - Google (Coursera)
Excel to Power BI - Google (Coursera)
The Complete Google Sheets Course: Beginner to Advanced - Udemy
Microsoft Excel - Excel from Beginner to Advanced – Udemy
Licensed Pharmacist - MSPC
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Timeline
Deputy Manager
Reliance Retail Pvt. Ltd.
09.2022 - Current
Assistant Manager
Pharmeasy.in
04.2021 - 09.2022
Operations Manager
Zoylo.com
09.2020 - 03.2021
Operations Manager
Medlife International Pvt. Ltd.
07.2015 - 09.2020
Pharmacist
Indian Drug House
06.2014 - 06.2015
Production Chemist
Samrudh Pharmaceutical Pvt. Ltd.
09.2013 - 05.2014
PGDM - SCM
Welingkar Institute of Management
PGDM - Operations
Welingkar Institute of Management
Bachelor of Pharmacy -
University of Pune
Diploma in Pharmacy -
MSBTE
Similar Profiles
Dhiraj KumarDhiraj Kumar
Senior Area Sales Executive at Reliance Retail Pvt. Ltd.Senior Area Sales Executive at Reliance Retail Pvt. Ltd.
JAYA VermaJAYA Verma
Cluster Training Manager at Reliance retail Pvt. Ltd.Cluster Training Manager at Reliance retail Pvt. Ltd.
Anushka JainAnushka Jain
Assistant Category Manager at Reliance Retail Pvt. Ltd.Assistant Category Manager at Reliance Retail Pvt. Ltd.
AAKASH SABALEAAKASH SABALE
Support Executive Service Engineer at Dak System IncSupport Executive Service Engineer at Dak System Inc
ROHAN SINGHROHAN SINGH
Client Advisor at GUCCIClient Advisor at GUCCI