Suresh Kumar Uppara

✔ Leading, mentoring, and developing a team of DevOps engineers and SREs to drive innovation and operational excellence.

✔ Building a collaborative and inclusive team culture focused on delivering high-quality services.

✔ Established and tracked team goals aligned with business objectives to drive focus and accountability.

✔ Designing, implementing, and managing highly available and scalable cloud infrastructure (AWS, Azure).

✔ Managing the Devops-SRE team and Operations team around 45 team members all together.

✔ Implementing AIOPs for all Existing Domains.

✔ Hired and developed a team of DevOps and SRE professionals.

✔ Set the technical direction and strategic vision for the SRE and DevOps functions.

✔ Guided team in leveraging AI for innovative solutions, enhancing service delivery and operational efficiency.

✔ Implemented AIOPs and automated many Manual processes.

✔ Working on Multiple AWS services for deployment of applications into Cloud Platform

✔ Deployment of Microservices Using Docker Containers and Kubernetes.

✔ Experience in creating Sprints adding stories and also creating Epics Using JIRA for the team members.

✔ Managed team during incidents, ensuring rapid resolution and conducting effective post-incident reviews (RCAs) to mitigate future occurrences.

✔ Defined and tracked key service level metrics like SLOs and Service Level Indicators (SLIs) to measure system health and ensure reliability aligns with business goals.

✔ Used error budgets to balance the pace of new feature development with system stability.

✔ Implemented the design, maintenance, and enhancement of continuous integration and continuous delivery (CI/CD) pipelines to enable faster and more reliable software releases.

✔ Acted as the link between development, operations, and business stakeholders to ensure seamless communication and shared responsibility for service health.

✔ For service-oriented roles, maintained transparent communication with internal and external customers.

✔ Encouraged knowledge sharing across teams to break down silos and ensure that reliability is a shared priority.

✔ Creating AWS Resources using Terraform.

Oversaw configuration management tasks to ensure system consistency.

• Leading, mentoring, and developing a team of DevOps engineers and SREs to drive innovation and operational excellence.
• Fostered collaborative and inclusive team culture, enhancing service delivery quality.
• Established and tracked team goals aligned with business objectives to drive performance.
• Designing, implementing, and managing highly available and scalable cloud infrastructure (AWS, Azure).
• Managed a DevOps-SRE and Operations team of 45 members, ensuring effective collaboration and project execution.
• Monitored staff performance and developed improvement plans.
• Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
• Developed and delivered comprehensive training programmes, improving team skills and performance.
• Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
• Conducted performance reviews, identifying areas for development and rewarding high achievers.
• Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
• Advised senior management on facilities needs and delivered ongoing operational support.
• Supervised supply purchases, management and tracking in line with budgetary requirements.
• Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
• Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
• Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
• Coordinated strategic plans for administrative services management and optimisation to best use available resources.
• Led team of 25 employees, fostering a collaborative environment to meet project deadlines efficiently.
• Streamlined internal processes, increasing productivity by 30% within the first year.
• Enhanced customer satisfaction levels by 20% through the introduction of a new feedback system.

• Leading, mentoring, and developing a team of DevOps engineers and SREs to drive innovation and operational excellence.
• Created collaborative and inclusive team culture that fostered delivery of high-quality services.
• Establishing and tracking goals for Team to align with business objectives.
  Designing, implementing, and managing highly available and scalable cloud infrastructure (AWS, Azure).
• Managing the Devops-SRE team and Operations team around 45 team members all together.
• Monitored staff performance and developed improvement plans.
• Developed and delivered comprehensive training programmes, improving team skills and performance.
• Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
• Conducted performance reviews to identify development areas and recognise high achievers.
• Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
• Advised senior management on facilities needs and delivered ongoing operational support.
• Supervised supply purchases, management and tracking in line with budgetary requirements.
• Optimised workforce scheduling to balance team workload, preventing burnout and maintaining morale.
• Managed organisational resources to meet administrative and operational needs while adhering to budgetary guidelines and meeting quality and schedule demands.
• Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
• Coordinated strategic plans for administrative services management and optimisation to best use available resources.
• Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
• Drove company growth with proactive mindset and results-oriented plans for business operations.
• Led team of 25 employees, fostering a collaborative environment to meet project deadlines efficiently.
• Fostered strong relationships with key clients, resulting in a 25% increase in repeat business.
• Implemented cost-saving strategies, resulting in a 15% reduction in operational expenses over two years.
• Set accurate budgets based on historical data and forecasted trends to keep operations financially sound.
• Coordinated with IT department to upgrade systems, enhancing operational efficiency by 25%.
• Orchestrated the launch of three major projects, delivering each under budget and ahead of schedule.

Being a part of X-Tech Team ,supported various Daimler projects.
PAI 4.0 and PAI 5.0 are Packages of various IBM Products and used by all Daimler Projects.
Responsible for helping Developers in installing RAD and resolving issues IBM RAD.
Responsible for creating Profiles in IBM RAD and installing required Plug-ins to IBM RAD as SVN etc.
Updating Maven and ANT Build scripts.
Updating artifacts in Nexus.
Responsible for all Administrative tasks including WebSphere Application Server domain configuration which includes components like WebSphere Application server, Websphere MQ .
Responsible for adding new users to START Application LDAP.
Responsible for configuring and maintaining continous integration.
For START configuring nightly build with ANT Scripts and Luntbuild.
Performing Release activities viz., running build through maven and hudson and packaging the EAR and delivering to client.
Tagging and Branch creation on SVN after every Release.
Respoinsible for Bugzilla, Testlink and Subversion Administration which are located on Project Environment.
Responsible for new joinee onboarding tasks.
Ensure every ticket is being walked from inception to satisfactory completion in the shortest possible time, with the best quality of response.
Continue to follow up on all alert tickets, warnings needs to be updated frequently and critical needs updates at least every 15 minutes.
Continue to look for client requests and ensure they are getting technically rich responses.
Looking for client questions/requests in tickets and ensure they get followed up on promptly.
Ensuring that warnings generated by monitoring are responded to in a timely manner.
Ensuring that all components are at supported levels.
Ensuring that any inventory repository is up to date for all supported components.
Ensuring that all documentation necessary for the support of those components is up to date and is accessible to all who may require it.
Configuration of Websphere Application Server to external database DB2
Configuring Server for LDAP security.
Installation, Configuring, Upgrading and troubleshooting the WebSphere Application Server.
Installed IBM HTTP Server on different nodes and configured them by generating the plug-in.
Responsible for deploying, monitoring application, log files and provided information to the developers.
Configured and Enabled the Global Security System for WAS Administration for Console users and Console Groups using Active Directory Server as a LDAP User Registry.
Configured WebSphere™ Application Server in conjunction with DB2.
Federated multiple nodes to a deployment manager.
Manual Deployment of EAR & WAR files on WebSphere Application Server and Network Deployment Manger through ANT Scripts.
Configured WebSphere resources like JDBC providers, JDBC data sources, connection pooling.
Involved in Creating and Managing the Nodes, Application Server’s and Clusters.
Trouble shooting various problems in different stages of development using logs files

• ✔ Leading the Devops team and Operations team around 20 team members all together.
• ✔ Working on Multiple AWS services for deployment of applications into Cloud Platform
• ✔ Deployment of Microservices Using Docker Containers
• ✔ Implemented Configuration Management through Ansible Playbooks
• ✔ Successfully completed Transition for Deployment, Configuration & Build Management.
• Managed deployments for all environments (PTE, CTE, PPE & PROD).

✔ Creating CRQ (Change Requests) for Deployments in CTE, PPE & PROD.

✔ Creating Tasks in CRQs and getting assigned the Tasks.

✔ Providing Deployment instructions accordingly.

✔ Communicate with Assignees (Test & Global Teams).

✔ Communicating with Team and Assignees regarding Deployment.

✔ Coordinating with Assignee Teams for smooth Deployments.

✔ Resolving the issues immediately and supporting Assignee teams for deployment in PROD.

✔ Maintaining a very good Relationship with Development Team, Assignee Teams and Client.

Managed Configuration Management activities.

Created new jobs and updated existing jobs in Jenkins / Hudson.

✔ Updating Build Scripts (ANT & Maven).

✔ Installing Plug-ins in Hudson & Jenkins.

✔ Adding and configuring Users in Jenkins & Hudson.

✔ Updating Shell Scripts for Post Build activities.

✔ Set-up New Build Servers and configure the Builds.

✔ Configuring Nexus Repository and uploading required Artifacts.

✔ Upgrading Build Servers and Migrating Jobs.

Trained and mentored employees to maximise team performance.

Collaborated with team members to achieve target results.

Identified issues, analysed information and provided solutions to problems.

Enhanced working relationships by participating in team-building activities.

Actively listened to customers to fully understand requests and address concerns.

Resolved complaints through effective communication and problem-solving.

Engaged with customers to better understand needs and deliver excellent service.

Fostered strong working relationships through consistent courtesy and effective collaboration.

Analysed and addressed new issues and deployments while updating relevant documentation.

Ensured safe working environments by maintaining cleanliness and addressing potential hazards.

Developed new streams and views in Clearcase.

Developed DRs and PRs in Clearquest.

• Managed Build activities.
• Actively listened to customers to fully understand requests and address concerns.
• Trained and mentored employees to maximise team performance.