SURESRINIVAS
IT and ERP Manager
Chitradurga
Summary
Diligent IT and ERP Manager with strong background in ERP systems management and implementation. Successfully led multiple cross-functional teams to enhance system efficiencies and streamline business processes. Demonstrated expertise in project management and problem-solving to drive continuous improvement.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
5
5
Languages
Work History
IT and ERP Manager
Mana Projects
Banglore
12.2023 - Current
- Requirements Gathering:
- Collaborate with various departments to understand business needs and define essential ERP system functionalities.
- System Implementation:
- Oversee the selection, installation, configuration, and customization of the ERP system to align with business processes.
- User Training:
- Design and deliver training programs to ensure employees can effectively utilize the ERP system.
- System Maintenance:
- Continuously monitor system performance, troubleshoot technical issues, and apply updates and patches to maintain efficiency.
- Data Management:
- Establish data governance policies, oversee data migration, and ensure data accuracy and consistency.
- Integration Management:
- Facilitate seamless integration of the ERP system with other IT solutions, including CRM, accounting, and inventory management tools.
- Change Management:
- Support a smooth transition to the new ERP system by communicating changes, addressing user concerns, and minimizing resistance.
- Performance Monitoring:
- Track ERP-related key performance indicators (KPIs), analyze usage trends, and recommend system improvements.
- Asset Management:
- Track, maintain, and optimize the lifecycle of company assets by leveraging the ERP system to ensure accurate records, efficient utilization, and timely maintenance.
- Server Management:
- Oversee the deployment, configuration, and maintenance of servers, ensuring high availability, security, and optimal performance. Implement backup and disaster recovery plans to safeguard data integrity and business continuity.
Customer Service Engineer
IN4VELOCITY SYSTEMS
08.2022 - 11.2023
- Addressed technical difficulties by quickly identifying and troubleshooting customer issues to achieve timely first-time resolution
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction
- Server maintenance like Checks on task manager and the condition of CPU and memory usage, Performance monitoring and Event log viewing
- Executing the latest scripts in SQL Server tools and managing the tables if a problem arises in client side
- Restoring and taking back up of Database and also handling Database Maintenance Planner
- Installing and setting up the In4suite application
ERP COORDINATOR
VAJRAM GROUP
Banglore
09.2021 - 08.2022
- Business Policy Studies for the Client Mapping Clients Business Transactions Details with In4Suite Configuration of Functional Modules i.e Engineering, Financial Accounting in Clients System
- Training to end users of Clients Company
- Post Implementation Assistance to Clients Company
- IIS configuration if required
- Data Base maintenance
ERP COORDINATOR
NAMBIAR BUILDERS
Banglore
09.2021 - 03.2022
- Executing the latest scripts in SQL Server tools and managing the tables if a problem arises in client side
- Integrating the ERP product module with other module and assigning the functionalities
- Restoring and taking back up of Database and also handling Database Maintenance Planner
Education
BE - Civil
NEW HORIZON COLLEGE OF ENGINEERING
Pre - University - Science
SRI CHAITANYA PU COLLEGE
Skills
ERP Software In4Suite
SQL commands
Web IIS configuration
SQL Tools
Hardware & Networking
Basic Accounting Knowledge
undefinedTimeline
IT and ERP Manager
Mana Projects
12.2023 - Current
Customer Service Engineer
IN4VELOCITY SYSTEMS
08.2022 - 11.2023
ERP COORDINATOR
VAJRAM GROUP
09.2021 - 08.2022
ERP COORDINATOR
NAMBIAR BUILDERS
09.2021 - 03.2022
Pre - University - Science
SRI CHAITANYA PU COLLEGE
BE - Civil
NEW HORIZON COLLEGE OF ENGINEERING
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