Surinder Kaur

• Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
• Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
• Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
• Maintained accurate records of all transactions at the center, ensuring transparency in financial reporting for internal stakeholders.

Managed day-to-day center operations, including staff coordination and scheduling.

Maintained attendance, leave records, and Excel-based MIS reports.

Coordinated with HR teams for payroll inputs, employee data, and compliance.

Handled official email communication with internal and external stakeholders.

Supported onboarding activities and documentation processes.

Ensured smooth administrative operations, and timely reporting.

• Assessed student performance and provided feedback to facilitate student success.
• Created and implemented assessments to measure student progress.
• Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.
• Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.

• Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
• Monitored student progress and adjusted instruction to meet individual needs.
• Built relationships and communicated with parents to provide best learning environment for children.
• Chose materials and developed lesson plans to enhance skills for individual students.

• Maintained open lines of communication with parents and guardians regarding student progress and classroom happenings.
• Boosted student reading comprehension with targeted literacy interventions.
• Enhanced student critical thinking skills through problem-based learning activities.
• Guided students in setting and achieving personal and academic goals.
• Helped students explore concepts with engaging, learning-focused activities.