Surjeet Pratap Singh

• Assisted with onboarding 7,000 new and existing SMEs / Sellers in SOLV system
• Professional and thorough group sessions regulate SME onboarding applications effecively
• Created and delivered informational meetings that would help vendors onboarding process go smoother
• Experience in catalogue publishing and / or e-commerce
• Development of customer facing collateral including: catalogues, promotional and sales materials, e-mail campaigns, web content, and more
• Conducted performance reviews and provided feedback to managers on pesonal and team progess
• Assessed onboarding systems against company needs and made improvements at level of company, department and job type to align with needs.
• Generated and analyzed reports to monitor employee engagement and attrition trends.
• Works with Digital Marketing Mgr., Brand Content Mgr. and Social Media Mgr. to align calendars and marketing efforts, when activation overlaps
• Responsible for planning and executing brand strategies
• Partner with Online Merchandising and Marketing teams to ensure consistencies across channels

• Store management: Managing and driving the performance of the Channel partners/stores’ business with Myntra. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Myntra.com
• Store hunting and on-boarding Market mapping and Identification of potential retail stores for time bound Acquisition, induction and on boarding of new stores in the assigned territory
• Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis for daily basis Acquisition.
• Training: Deliver training & coaching of Myntra.com work processes, products, operating model and SOPs.
• Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.
• Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency
• Enhance Engagement with stores to improve business and increase retention
• Drive stores against goals (CSAT, Delivery %, Digital etc.)
• Handled of LMS erp such as Create store trip or store bags, In & Out scan of shipments, Store reconciliation, track orders, add store in LMS, LMS Dashboards etc.
• Smooth operation between DC and store
• Maintained some below Reports:

• NDR report

• Store active and non-active in last four days

• C-sat Report

• Store Delivery performance report

• Route level assignment report

• Store Expansion route wise report

• various trackers keep update

• Ensuring efficient and effective running of the HomeShop18 & Shop CJ Channel in an ever-changing environment by Coordinating with Product Sourcing, Planning, Operations, Creative and Production Teams.
• Monitoring of Warehouse Management system like Updating Inventory, GRN & Dispatching as on vendor end.
• Monitoring Progress of business and making decisions on airtime allocation of products based on the Return of Investment of products by maintaining MIS Reports.
• Assisting the Planning and Scheduling Team to ensure stocks of the products which are delivering higher sales and ensuring adequate exposure to each product without giving more exposure to a product for sale by ensuring rotation of products.
• Working on the Broadcast Management System and the Planner System of Home Shop 18 & Shop CJ to fulfill all processes involved for the products to go on Air.
• Maintaining the records of FPC, Q Sheets, Programs and Promos Schedules.
• Preparation of Final Transmission logs for Home Shop 18 Channel.
• Preparation of Final Transmission logs for Shop CJ Channel.

• Preparation of the final Transmission log of Zee TV (ASIA), ZEE TV (USA) & ZEE CINEMA (USA)
• Commercial Shuffling of sponsors to give adequate exposure to clientele of Zee without negative impact of any commercial on any other played.
• Ensuring efficient and effective Co-ordination with Promo, Programming and Sales Teams to ensure efficient credit control for commercials, adequate exposures and a good audit for proper Transmission & telecast of channel
• R.O. bookings for Zee CINEMA North Zone and Overseas, which are bookings zone. This is also a one of the most business-earning zone for Zee Network
• Worked for Zee TV, Zee Studio, Zee Punjabi, Zee Music (UK), Zee Talkies, and Zee Sports, which included commercial booking & shuffling, promos updating
• Also worked for international channels like Zee TV Americas & Zee Punjabi Americas, Zee Sports Americas, and Zee Russia, which included commercials booking & shuffling, promos updating
• Maintaining the records of FPC, Q Sheets, Programs and Promos Schedules.
• Entry, Capturing & Deletion of Programs/ Promos/ Fillers/ Movies/

Songs/ Commercials etc… in the server

• Assisting the Programming Department for programming and promotion planning.