Hi, I’m
SURJO PATRA
TEAM LEAD SALES
Summary
To get a significant position in the industry where I can continuously upgrade my knowledge while focusing on the desirable achievements of the organization. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
years of professional experience
3
Languages
Work History
Byju's
Team Leader
01.2022 - Current
Job overview
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Implemented employee recognition programs that boosted morale and increased retention rates within the team.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Held weekly team meetings to inform team members on company news and updates.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Gathered, organized and input information into digital database.
SBI creditcards
Sales Executive
01.2022 - 01.2022
Job overview
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Expanded market share with strategic territory planning and targeted prospecting.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
Washan mobiles India pvt ltd
Sales Executive
01.2021 - 01.2021
Job overview
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Expanded market share with strategic territory planning and targeted prospecting.
Samsung India
Sales Executive
01.2021 - 01.2021
Job overview
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Expanded market share with strategic territory planning and targeted prospecting.
YINGJIA communication pvt ltd
Sales Executive
01.2019 - 01.2021
Job overview
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Expanded market share with strategic territory planning and targeted prospecting.
Education
Vivekananda College ThakurpukurKolkata, India
B.com{honours} from ACCOUNTANCY
05.2018
University Overview
- Honours [3]
Behala High School
XII
University Overview
- Percentage: 57.83%
- Board: West Bengal Council of Higher Secondary Education
Jyoth shibrampur sikshaniketan
X
University Overview
- Percentage: 45%
- Board: West Bengal Board of Secondary Education
Skills
Professional Snapshot
Possess excellent interpersonal, communication and analytical skills with demonstrated abilities in customer relationship management.
Occupational Contour
- 2019-2021, YINGJIA communication pvt ltd, sales executive
- 2021-2021, Washan mobiles India pvt ltd, sales executive
- 2021-2021, Samsung India, sales executive
- 2022-2022, SBI creditcards, sales executive
- 2022-current, Byju's, Team leader
Personal Information
Date of Birth: 04/28/95
Projects
Behala High School, Computer literacy programme, Successfully attended training session on Basic Computer. Thakurpukur Vivekananda College, Kolkata, EFFECTIVENESS OF ADVERTISEMENT IN INDIA, Oct'16-Feb'17, To study the different types of advertisement and a study of advertisement regarding chocolates like Cadbury India ltd & NESTLE.
ADVENTURE LOVER, PET LOVER , MOVIE LOVER, COIN COLLECTOR
I LOVE TRACKING, MOUNTAINS ARE MY 2ND LOVE, THE BEST PLACE FOR REFRESHMENT IS MOUNTAIN.
I HAVE A WELL BONDING WITH PETS I THINK PETS CAN A HUMANS BEST FRIEND.
LOVE TO WATHCH ALL KIND OF MOVIES
AND LOVE TO COLLECT HISTORICAL INDIAN COINS AND FOREING COINS
Timeline
Team Leader
Byju's
01.2022 - Current
Sales Executive
SBI creditcards
01.2022 - 01.2022
Sales Executive
Washan mobiles India pvt ltd
01.2021 - 01.2021
Sales Executive
Samsung India
01.2021 - 01.2021
Sales Executive
YINGJIA communication pvt ltd
01.2019 - 01.2021
Vivekananda College Thakurpukur
B.com{honours} from ACCOUNTANCY
2017.04
Behala High School
XII
2014.04
Jyoth shibrampur sikshaniketan
X
2012.04
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