Summary
Overview
Work History
Education
Skills
Accomplishments
Passions
Languages
Affiliations
Languages
Websites
Timeline
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Suruchi Allahbadi

Suruchi Allahbadi

New Delhi

Summary

Empathetic People Leader known for high productivity and efficiency in task completion. Possess specialized skills in team development, conflict resolution, and performance management. Excel in communication, leadership, and adaptability, ensuring smooth team operations and positive workplace environment. Efficient leader with strong Time management skills and Driving business growth

KEY ACHIEVEMENTS

  • Best Leader award for last 3 years This depicts that I can be a role model for many and have been a fair leader Proud of bagging
  • Best team award for last 3 years This tells me that I can develop agent skill sets and manage personal development goals for them.
  • Hosted the annual Award ceremony from last 2 years. This helps me to drive a culture and appreciate people with my self growth
  • Handled a group of 50 bankers. This helps me to effectively manage and lead a larger group without any challenges

Overview

16
16
years of professional experience

Work History

People Leader

Barclays Bank PLC UK
Noida
12.2009 - Current
  • Spearheaded team leadership, forged client relationships, and streamlined workflows.
  • Demonstrated a consistent track record of success in effectively leading high-performing teams and maintaining compliance.
  • Facilitated the expansion of company profits
  • Efficiently transitioned into different work environments
  • Willingness to learn and lead the group, resulting in increased productivity. Enhanced skills through continuous learning and took charge of team projects. Demonstrated leadership abilities by effectively guiding the group towards success.
  • Demonstrated exceptional communication and organizational abilities.
  • Exhibited a strong drive for success through persistent efforts.
  • Conducted interviews and hired new personnel to assist in recruiting efforts.
  • Facilitated team meetings to ensure task and deadline awareness for all members.
  • Implemented effective onboarding techniques to facilitate the integration of new staff members.
  • Proactively pursued departmental growth by implementing innovative technologies and tools.
  • Monitored ongoing projects and provided necessary assistance as needed.
  • Developed and implemented performance evaluation process to assess employees' strengths and areas for improvement.
  • Promoted a culture of innovation by establishing a safe space for employees to explore and implement new ideas.

Customer Care Executive (UK Process)

HCl Global Ltd
Noida
05.2008 - 10.2009
  • Being able to adapt to changes in schedules, weather conditions, or unforeseen circumstances during event

Education

Master of Business Administration -

Sikkim Manipal University
02.2012

Bachelor of Commerce -

Gauhati University
06.2007

Skills

  • Communication Skills
  • Empathy and Patience
  • Problem-Solving Ability
  • Leadership Skills
  • Customer Focus
  • Adaptability and Flexibility
  • Team Collaboration
  • Attention to Detail
  • Data Management
  • Strategic Thinking
  • Mentoring
  • Client Service
  • Complaint resolution
  • Quality Improvement
  • Overtime Management
  • Goal Setting
  • Key Performance Indicators
  • Staff Training
  • Safety
  • Overseeing Daily Activities
  • Work Planning and Prioritization
  • Onboarding and Orientation
  • People Management
  • Leadership

Accomplishments

  • Best Leader award for last 3 years
  • Proud of bagging Best team award for last 3 years
  • Hosted the annual Award ceremony from last 2 years
  • Handled a group of 50 bankers

Passions

  • Travelling
  • Listening Music

Languages

  • English Proficient
  • Hindi Native
  • Punjabi Proficient

Affiliations

  • Control Activity Spoc for entire process.
  • Citizenship activity Spoc for Noida site

Languages

Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Advanced (C1)
C1
Urdu
Beginner
A1

Timeline

People Leader

Barclays Bank PLC UK
12.2009 - Current

Customer Care Executive (UK Process)

HCl Global Ltd
05.2008 - 10.2009

Master of Business Administration -

Sikkim Manipal University

Bachelor of Commerce -

Gauhati University
Suruchi Allahbadi