Suruthi Venkadasubban
Sales Associate
Tiruvannamalai
Summary
Energetic Customer Service Representative with 2+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Executive
HDFC LTD/Caliber business support and services Pvt LTD
02.2019 - 02.2020
- Generated quality leads through referrals, builders, DSAs, and field marketing, enhancing lead pipeline for sales.
- Generated quality leads through referrals, builders, DSAs, and field marketing.
- Built strong relationships with real estate agents, builders, and channel partners to increase business.
- Coordinated with credit, legal, and operations teams to ensure timely loan disbursement.
- Cultivated relationships with real estate agents, builders, and channel partners, driving increased business opportunities.
- Met monthly sales targets, directly contributing to branch growth and revenue objectives.
- Cross-sold insurance and other financial products to eligible customers.
- Ensured excellent customer service throughout the loan application and disbursement process.
Customer Service Executive (CSE)
Muthoot Fincorp
09.2017 - 02.2019
- Achieved monthly sales targets through proactive customer engagement.
- Promoted loan products by clearly explaining eligibility criteria, interest rates, and repayment options to enhance customer understanding.
- Promoted loan products and explained eligibility criteria, interest rates, and repayment options.
- Coordinated with credit and operations teams to expedite loan processing and disbursement, improving turnaround time.
- Coordinated with credit and operations teams for faster loan processing and disbursement.
- Built and maintained long-term customer relationships to generate repeat business and referrals.
- Cross-sold insurance and other financial products based on customer needs.
- Resolved customer queries promptly, contributing to high customer satisfaction and retention.
Education
Intermediate - All
S. Murugaiyan Memorial Model Higher Secondary School
Tiruvannamalai, Tamil Nadu05-2009
Master of Business Administration - Business Administration
R.M.K Engineering College
Chennai, Tamil Nadu04-2016
Bachelor of Business Administration - Business Administration
Cauvery College for Women
Trichy, Tamil Nadu04-2014
High School - Commerce
S. Murugaiyan Memorial Model Higher Secondary School
Tiruvannamalai, Tamil Nadu05-2011
Skills
Strategic planning
Operations oversight
Team planning
Customer focus
Adaptability
Interpersonal communication
Timeline
Executive
HDFC LTD/Caliber business support and services Pvt LTD
02.2019 - 02.2020
Customer Service Executive (CSE)
Muthoot Fincorp
09.2017 - 02.2019
High School - Commerce
S. Murugaiyan Memorial Model Higher Secondary School
Bachelor of Business Administration - Business Administration
Cauvery College for Women
Master of Business Administration - Business Administration
R.M.K Engineering College
Intermediate - All
S. Murugaiyan Memorial Model Higher Secondary School
Declaration
I, Suruthi Venkadasubban, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Personal
- Father's Name: Mr. Venkadasubban.R
- Birthday: 28/06/1994
- Gender: Female
- Marital Status: Married
- Nationality: Indian
- Address: 1/59, Main Road, Nariyapattu Village & Post, Tiruvannamalai - 606811, Tamil Nadu, India.