Surya Joopally
Trust and Safety Associate
Hyderabad
Summary
Energetically driving success at Accenture as a Trust and Safety Associate, I excelled in enhancing customer satisfaction through innovative solutions for Instagram, showcasing my computer knowledge and teamwork.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Trust and Safety Associate
Accenture
09.2023 - 10.2025
- Reviewed content for compliance with internal policies and procedures.
- Ensured adherence to company guidelines while moderating online forums and social media sites.
- Developed processes to ensure accuracy and timeliness when handling customer inquiries.
- Identified trends in user generated content that could be addressed through policy changes or training programs.
- Collaborated with other teams within the organization to address issues quickly.
- Maintained a high level of customer engagement, ensuring timely responses, and resolving issues efficiently.
- Role: Process Associate
- Period: Sep 2023-Oct 2025
Education
M.B.A - Finance
Wesley PG College
09.2024
B.Com - Computers
Kranthi Degree College
10.2022
M. E. C -
Omega Junior College
03.2019
10th S.S.C -
Cardinal Gracious School
03.2017
Skills
Microsoft Excel
Interests
Chess
PERSONALITY TRAITS
- Team player and managing potential.
- Strong Interpersonal Skills, Adaptability and Flexibility.
- Idealistic Diplomatic, Enthusiastic, positive attitude and good networking.
- Integrity towards the organization, its norms, values, beliefs and policies.
- Responsible for preparing EOD reports and delivering daily updates to management.
- Checking for process updates regularly for reviewing the content precisely.
Timeline
Trust and Safety Associate
Accenture
09.2023 - 10.2025
M.B.A - Finance
Wesley PG College
B.Com - Computers
Kranthi Degree College
M. E. C -
Omega Junior College
10th S.S.C -
Cardinal Gracious School
Similar Profiles
Pratik ChandraPratik Chandra
SAP SAC Planning & BPC Consultant at AccentureSAP SAC Planning & BPC Consultant at Accenture
Gabriel EstevezGabriel Estevez
Content Reviewer at AccentureContent Reviewer at Accenture
Alfred Mora LinaresAlfred Mora Linares
Business Transformation & Excellence Lead at AccentureBusiness Transformation & Excellence Lead at Accenture
Fareeha MullaFareeha Mulla
Intern at AccentureIntern at Accenture
Satish ChillappagariSatish Chillappagari
Mobility Payroll Manager at KPMG Global ServicesMobility Payroll Manager at KPMG Global Services