Surya Naveen
Kochi
Summary
Dynamic Recovery Officer with a proven track record at Vedhik IAS Academy, excelling in debt recovery and settlement negotiation. Skilled in financial reporting and relationship building, I effectively resolved past due balances while fostering customer loyalty through exceptional communication and collaboration. Committed to delivering results and enhancing account management strategies.
Overview
13
13
years of professional experience
Work History
Recovery Officer
Vedhik IAS Academy
Kochi
11.2021 - Current
- Negotiated settlements with customers in order to resolve past due balances.
- Coordinated with other departments to ensure a comprehensive approach to account management.
Tele caller
First Source Solution
01.2012 - 06.2013
- Managed multiple tasks simultaneously while maintaining focus on each individual caller.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Education
HSE -
12.2009
SSLC -
12.2007
Skills
- Debt recovery
- Settlement negotiation
- Financial reporting
- Team collaboration
- Relationship building
Languages
- Malayalam
- English
Personal Information
- Date of Birth: 01/29/92
- Nationality: Indian
- Marital Status: Married
Languages
Malayalam
First Language
English
Beginner
A1
References
References available upon request.
Timeline
Recovery Officer
Vedhik IAS Academy
11.2021 - Current
Tele caller
First Source Solution
01.2012 - 06.2013
HSE -
SSLC -
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