Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Tech Lead
Cognizant Technology Solutions
09.2020 - Current
Monitoring and assigning inflow tickets in Service café to the respective team as per the given handbook instructions within response SLA
Working on the given task and fulfilling the Service requests from different application teams that are received as RITM (Requested Items) in Service café
Monitoring IBM Workload Automation (IWA) Job status dashboard, manual execution/hold/release/cancel/execution with Payloads and restarting the errored-out jobs in IWA based on the requirement from the application team
Fetching past error/run history, error/long-running logs, schedules and forecast plan of the respective jobs/job streams from IWA as required
Co-ordinating with OCI DBA, IWA Dev support, IWA DBA & other application teams to HOLD/RELEASE workstations and jobs as requested during the planned downtime
Monitoring email alerts of various applications and creating incidents using ServiceNow ticketing tool based on the type of alerts received
Monitoring on daily basis of IBM TRIRIGA Admin/PROD & Support console to check System status, Workflow events and Extended Formula queue count of different server URL’s and take appropriate action on exceptions found
Logging in Remote desktop connection in given time to import the image files using XML files in Liberty Net server and take necessary actions if the XML files have not been present to import the image files
Manual Execution of Query using Oracle SQL developer to monitor the status of OTA (Oracle Transport Agent) and long running jobs
Monitoring WinSCP tool to ensure no error logs are present and the folders are up-to-date on a regular interval.
Process Quality Engineer
TI Metal Forming
04.2019 - 05.2020
Investigate production and product issues and consider corrective measures to make improvements
Perform regular quality check tests for the early identification of any potential issues
Ensure compliance with quality specifications by the inspection and testing of materials, equipment, processes and products at different stages
Work in coordination with external technicians and quality assurance auditors
Monitor and analyse production efforts to optimise them and reduce operational expenses.
Education
B.E - Mechanical Engineering
St. Peter’s College of Engineering and Technology
HSC - Computer Science
Jaya Matriculation Higher Secondary School
SSLC -
Rangasamy Matriculation Higher Secondary school
Skills
Completed training in ARICH INFOTECH PVT LTD on Application Value Management (AVM)
Networking (Basics)
Oracle SQL
Linux system administration (Basics)
ITIL
PowerShell (Basics)
Completed Microsoft Azure Data Fundamental and Google Cloud Platform (GCP) program
Sr. Executive Support at Cognizant technology Solutions, Cognizant Technology SolutionsSr. Executive Support at Cognizant technology Solutions, Cognizant Technology Solutions