Suryabhan Yadav
Businsess Development Manager
MUMBAI
Summary
I have More than 10 Years experience in Fintech industries. Result-driven Business Development Manager with a proven track record at paytm, specializing in lead generation,managing escalations and overseeing POS machine deployment across Mumbai and Goa.Skilled in driving sales and delivering compelling product presentations to diverse business entities, with a strong ability to address customer issue effectively Currently. Previous experience includes Senior Area Sales Officer at India Transact Services Limited (Subsidiary of AGS Transact Technologies Limited), and Sales Officer at Mswipe Technologies Private Limited.
Overview
14
14
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Business Development Manager
One 97 Communications Limited (Paytm)
08.2022 - Current
- Managed bank alliances for Paytm in Mumbai and Goa, working with various banks to generate leads and working closely with bank teams.
- Handled escalations and facilitated deployment of POS machines through FSE, utilizing effective sales techniques to demonstrate company products to merchants and business entities.
- Interacted with bank teams to provide prompt solutions to customer problems and queries, ensuring high-quality customer service.
- Oversaw management of POS, Payment Gateway, Static QR, UPI, and existing portfolio for EMI Transactions of Debit Card and Credit Card.
Generated new leads through bank alliances, merchant references, bank references, and SME conversion into digital payment product relationships.
Key Result Area
Senior Area Sales Officer
India Transact Services Limited (Subsidiary of AGS Technologies Limited)
10.2017 - 08.2022
- Associated in Merchant acquiring (EDC - POS Machine) and Value added Services. Work with Retail Channel direct Sales, Banking Channel and Distributor Channel.
Provide training to Team Members and All bank Staff's to promote POS Sales. Run Activity with Bank and Distributors Like - Market Stroming, Customer Engagement Generation of new leads through cold calling, Merchant's references and Bank references and same converted into relationship with Digital Payment Products. Deepening of Relationships with existing customers who through cross sell of products and services.
Effectively resolved customer queries and complaints related to POS details and deployments.
Sales Executive
Mswipe Technologies Private Limited
09.2014 - 2017
- Identifying prospective clients from various sectors and generating business from the exiting and new clients Plan to develop and implements sales activities. Sign up Key merchants and retail merchants for POS and cross selling of Products. Handing the Customer escalation and the Services. Utilized product and process knowledge to enable Targets achievement.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Sales Executive
Rajendra Bike Bazar
01.2012 - 2014
- Sold Two Wheelers to potential Buyer's Administrated product description - Showing vehicles, demonstrating features to walk in customers. Succeeded in closing a deal overcome objection, negotiating price and convincing client to make purchase. Manage and negotiated work to continue repeat business with previous customers.
Education
B.Com - Commerce
Mumbai University
01.2003
XIIth - Maharashtra, English
01.1999
Xth - Maharashtra, Hindi
01.1997
Skills
Client Relationship Management
Certification
Got EDC Banking Champion for Highest Small Finance Bank and Co.Op. Banks Deployments for F.Y. 2022 - 2023
Interests
Reading, Travelling
Timeline
Business Development Manager
One 97 Communications Limited (Paytm)
08.2022 - Current
Senior Area Sales Officer
India Transact Services Limited (Subsidiary of AGS Technologies Limited)
10.2017 - 08.2022
Sales Executive
Mswipe Technologies Private Limited
09.2014 - 2017
Sales Executive
Rajendra Bike Bazar
01.2012 - 2014
Xth - Maharashtra, Hindi
B.Com - Commerce
Mumbai University