Surya Kant Das
Astt.Vice President & Branchhead,Axis Bank Ltd,Barbil Branch.
Barbil
Summary
Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
4
4
Languages
Work History
Branchhead
Axis Bank Ltd
Barbil
06.2022 - Current
- Closed average of Number loans per month.
- Increased overall annual sales Number% by incorporating several quality process improvements within branch.
- Engaged employees in business processes with positive motivational techniques.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Resolved various issues impacting sales management and business operations.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Generated financial and operational reports to assist management with business strategy.
- Launched new training program to boost employee skills and staff retention rate.
- Implemented service improvements to enhance sales cycle.
Branchhead , Keonjhar Branch
Axis Bank Ltd
Keonjhar
04.2019 - 06.2022
- Closed average of Number loans per month.
- Increased overall annual sales Number% by incorporating several quality process improvements within branch.
- Assessed employee performance and developed improvement plans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Branchhead ,Bolangir Branch
Axis Bank Ltd
Balangir
05.2015 - 04.2019
- Increased overall annual sales Number% by incorporating several quality process improvements within branch.
- Closed average of Number loans per month.
- Maintained friendly and professional customer interactions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Education
Stewart School
Bhubaneswar 05.1990 - 05.1991
Plus +2 Science - Science Education
Rajdhani College
Bhubaneswar 06.1991 - 09.1993
Bachelor Of Commerce - Accountancy
BJB COLLEGE
Bhubaneswar 07.1993 - 08.1996
Masters In Business Administration - Finance
Sambalpur University
Sambalpur 09.2017 - 09.2019
Masters In Commerce - Accounting
Utkal University
Bhubaneswar 07.1996 - 09.1998
Skills
Human resources knowledge
Cash handling expertise
FHA loan process background
Familiar with account coding
Business development expertise
Bank security expert
Relationship building and management
Relationship Management
Goals and performance
Background in mutual funds, stocks, bonds and investments
Employee Development
Documentation
Accomplishments
- Increased monthly revenue number% through implementation of strategic initiatives.
- Improved employee satisfaction and reduced turnover number%.
- Grew new accounts number% in only timeframe.
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
Timeline
Branchhead
Axis Bank Ltd
06.2022 - Current
Branchhead , Keonjhar Branch
Axis Bank Ltd
04.2019 - 06.2022
Masters In Business Administration - Finance
Sambalpur University
09.2017 - 09.2019
Branchhead ,Bolangir Branch
Axis Bank Ltd
05.2015 - 04.2019
Masters In Commerce - Accounting
Utkal University
07.1996 - 09.1998
Bachelor Of Commerce - Accountancy
BJB COLLEGE
07.1993 - 08.1996
Plus +2 Science - Science Education
Rajdhani College
06.1991 - 09.1993
Stewart School
05.1990 - 05.1991