Surya Kant Das
Astt.Vice President & Branchhead,Axis Bank Ltd,Barbil Branch.
Barbil
Summary
Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
4
4
Languages
Work History
Branchhead
Axis Bank Ltd
Barbil
06.2022 - Current
- Closed average of Number loans per month.
- Increased overall annual sales Number% by incorporating several quality process improvements within branch.
- Engaged employees in business processes with positive motivational techniques.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Resolved various issues impacting sales management and business operations.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Generated financial and operational reports to assist management with business strategy.
- Launched new training program to boost employee skills and staff retention rate.
- Implemented service improvements to enhance sales cycle.
Branchhead , Keonjhar Branch
Axis Bank Ltd
Keonjhar
04.2019 - 06.2022
- Closed average of Number loans per month.
- Increased overall annual sales Number% by incorporating several quality process improvements within branch.
- Assessed employee performance and developed improvement plans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Branchhead ,Bolangir Branch
Axis Bank Ltd
Balangir
05.2015 - 04.2019
- Increased overall annual sales Number% by incorporating several quality process improvements within branch.
- Closed average of Number loans per month.
- Maintained friendly and professional customer interactions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Education
Stewart School
Bhubaneswar 05.1990 - 05.1991
Plus +2 Science - Science Education
Rajdhani College
Bhubaneswar 06.1991 - 09.1993
Bachelor Of Commerce - Accountancy
BJB COLLEGE
Bhubaneswar 07.1993 - 08.1996
Masters In Business Administration - Finance
Sambalpur University
Sambalpur 09.2017 - 09.2019
Masters In Commerce - Accounting
Utkal University
Bhubaneswar 07.1996 - 09.1998
Skills
Human resources knowledge
undefinedAccomplishments
- Increased monthly revenue number% through implementation of strategic initiatives.
- Improved employee satisfaction and reduced turnover number%.
- Grew new accounts number% in only timeframe.
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
Timeline
Branchhead
Axis Bank Ltd
06.2022 - Current
Branchhead , Keonjhar Branch
Axis Bank Ltd
04.2019 - 06.2022
Masters In Business Administration - Finance
Sambalpur University
09.2017 - 09.2019
Branchhead ,Bolangir Branch
Axis Bank Ltd
05.2015 - 04.2019
Masters In Commerce - Accounting
Utkal University
07.1996 - 09.1998
Bachelor Of Commerce - Accountancy
BJB COLLEGE
07.1993 - 08.1996
Plus +2 Science - Science Education
Rajdhani College
06.1991 - 09.1993
Stewart School
05.1990 - 05.1991
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