Suryakant Pokhriyal
Noida
Summary
Have 6.5+ years of Experience in Software Testing. Results-Driven Salesforce Marketing Cloud Specialist with 6.5+ years of experience managing email marketing campaigns, automation workflows, and customer engagement strategies for high-profile clients such as Proteus, Pfizer and (GSK). Proudly hold proven expertise in leveraging SFMC tools, including Email Studio, Journey Builder, Automation Studio, and Content Builder, to drive impactful marketing initiatives. My core strengths lie in designing and executing multi-channel marketing campaigns using SFMC tools, including Journey Builder, Email Studio, Automation Studio, and Audience Builder, to deliver personalized customer experiences and significantly improve campaign performance. Skilled in leveraging data management, segmentation, and analytics to drive informed decision-making and measurable results. Further hold 3+ year experience in automation testing using Selenium with Java, delivering seamless functionality and exceptional user experiences. With a proven track record of transforming marketing strategies into tangible results, I thrive in fast-paced environments, consistently exceeding expectations and delivering value-driven solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Technical Associate
NexIntain Technologies Pvt Ltd
05.2025 - Current
- Currently I am working as a Senior Associate TA for mobile Automation application for Android and iOS devices.
- Working in Mobile Automation with java with appium.
- Created Automation framework from scratch on Java with Appium alongwith Testng framework for Android and iOS device.
- Working in Browserstack tool and integrated with Automation scripts.
- Working in J-meter tool for load testing.
Senior Associate Technical QA (CRM SFMC)
Digitas (Publicis Groupe)
06.2022 - 05.2025
- We are working on 2 Marketers right now like Expert and Consumer and First we get the requirements from the Manager and perform actions on it.
- In case of Expert, we need to create a Build(developing) an email in SFMC for all BAU's like (Expert EU, Expert NA, Expert APAC, Expert MEA) as per the client requirements on Jira and After created Build we need to test all emails in SFMC as per the client Documents.
- In case of Consumer, we have multiple brands like (Sensodyne, Centrum, Pronamel, NRT, Advil, Voltaren & EMC for US Market only and After Creating the emails in SFMC we need to test as per the client documents.
- After Deployed the campaign we need to share Campaign Performance Report to the respective Brand Manager.
- I have worked on web-based application GreenWestClub in PHP (Joomla CMS) and Automated the Web based application by using Java-selenium along with Test-ng framework.
- Based on Requirement I have tested Frontend and Backend modules in UI and While testing we need to verify all modules in Backend and Frontend.
- I have tested Backend and Frontend modules functionality in UI and Based on requirements I have created Test cases as per the functionality of the modules.
- Achievements/Tasks
Senior QA Tester
Arboles Solution
01.2022 - 02.2022
- First, we get the requirements from the Manager and perform actions on it.
- Perform Unit Testing end to end as per the requirements.
- Working closely with Developers and know the flow of the application.
- We have Used Different operators like Mobily, SITC.
- As per the Client Documents we have tested the application.
- In CRM Application where we need to test whether the user can create an account and also able to purchase any products.
- After adding a user in CRM, we just need to validate all the details in UI.
- Achievements/Tasks
QA Engineer
ECM Technologies
12.2018 - 01.2022
- I have used different-different E-mail templates for E-mail creation & List Upload.
- I have used different Marketing Automation Tools like Marketo, Salesforce, Par-dot & Hub-spot.
- In Marketo where we have used different email templates for creating Events & Webinars, Podcasts, Email Newsletter and Nurture Emails also.
- In Salesforce software where we have uploaded a list according to the Requirement of Clients as per the new campaign's names.
- After synchronization all the records in salesforce we need to make sure that it's synchronized in correct campaign as per the client requirements. As per the Fig-ma Design we need to test the emails as per the client documents.
- Achievements/Tasks
Testing Trainee
Magic Software Pvt Ltd.
05.2018 - 11.2018
- I have tested all the records in salesforce with different campaigns as per the client CSV.
- And logged all the bugs in Bug Report Template.
- Perform Integration testing also from source to destination.
- As per Fig-ma Design we need to test the design and structure according to the client document.
- As per the Client Documents we need to test which Font Family and Font Size we are using. After Filling a form in Marketo we need to ensure that the Data is capturing is correct or not in our Marketo Database.
- Achievements/Tasks
Education
Electronics & Communication Engineering
Global Institute of Technology And Management, MDU University
08.2017
HSC - 12th PCM
Green View Public School, CBSE Board
05.2013
SSC - 10th
Smt. Misri Devi Gyan Niketan School, CBSE
05.2011
Skills
- Java
- Selenium
- Appium
- Test-NG
- Browserstack
- J-meter
- MAVEN
- Postman-API
- SQL
- Manual Testing
- Salesforce Marketing Cloud Email Specialist
- Adobe AEM
- Team Management
- Planning and Estimation
- Email On Acid
- Litmus
- Zoho tool
- Salesforce Marketing Cloud Expertise: Email Studio, Journey Builder, Automation Studio, Contact Builder, Content Builder, Audience Builder
- Email Marketing: Campaign design, testing, execution, and reporting
- Data Management: Data extensions, segmentation, SQL queries
- Analytical Skills: Data-driven campaign performance tracking and insights using Datorama and Google Analytics
- Project Management: JIRA, TRELLO, ASANA
Certification
- 'Wow Work' certificate - Publicis Groupe - Digitas
- ISTQB Certified Tester
LANGUAGES
English Full Professional Proficiency
Hindi Full Professional Proficiency
Garhwali Full Professional Proficiency
Timeline
Senior Technical Associate
NexIntain Technologies Pvt Ltd
05.2025 - Current
Senior Associate Technical QA (CRM SFMC)
Digitas (Publicis Groupe)
06.2022 - 05.2025
Senior QA Tester
Arboles Solution
01.2022 - 02.2022
QA Engineer
ECM Technologies
12.2018 - 01.2022
Testing Trainee
Magic Software Pvt Ltd.
05.2018 - 11.2018
HSC - 12th PCM
Green View Public School, CBSE Board
SSC - 10th
Smt. Misri Devi Gyan Niketan School, CBSE
Electronics & Communication Engineering
Global Institute of Technology And Management, MDU University
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