Summary
Overview
Work History
Education
Skills
Timeline
Roles And Responsibilities
Project Experience Summary
Personal Information
Roles And Responsibilities
Project Experience Summary
Personal Information
Suryanarayanan I

Suryanarayanan I

Technical lead
Chennai

Summary

Having 9+ years of experience 5+ years of experience as PLSQL Developer & 3+ years of experience in Application Support. Expertise in Client-Server application development using Oracle 11g/12c

PLUS, PLSQL Developer and ServiceNow. Involved in all phases of the SDLC (Software Development Life Cycle) from Analysis, Design, Development, Testing, Implementation and Maintenance with timely delivery against aggressive deadlines. Excellent skills in Functions, Stored Procedures and Packages. Experience in Oracle creating packages, Records and PL/SQL Tables. Creation/modification of schema objects like Packages, Procedures, Functions, Triggers, Views, Materialized Views, and Sequences. Strong Proficient in SQL and creation/modification of database objects like Synonyms, Group Functions, Views, Index. Experience in using DDL, DML, DCL, TCL commands. Familiar in writing Joins, Sub-queries, Single Row Functions.

Experience in Collections and Exception Handling. Excellent skills in Production support activities. Have experience in handling Change request and Incident request, Problem Tasks, User Requests. Experienced in handling Major Incident Management (MIM) like Coordinating the bridge, hosting, outage communications, updating issue status. Experiences in Creating Incidents, Requests, Problem tasks and CR.

Meticulous Technical Lead strictly adheres to both client-provided technical requirements and internal business goals. Balances project prioritization to fulfill both contractual obligations and internal revenue requirements. Provides foresight and management designed to grow satisfied customer bases and revenue figures.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
3
3
years of post-secondary education
3
3
Language

Work History

Technical Lead

Wipro
Chennai
09.2023 - Current
  • Collaborated with product managers, designers, and business stakeholders to define project requirements, ensuring alignment with organizational goals.
  • Boosted team productivity by implementing automated testing frameworks that reduced manual testing efforts and increased overall code quality.
  • Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
  • Optimized resource allocation across multiple concurrent projects by closely tracking team capacity levels against project deadlines and milestones.
  • Improved software development processes by introducing Agile methodologies and promoting cross-functional collaboration.
  • Evaluated and recommended new tools and technologies that resulted in increased development efficiency and up-to-date technical skillsets within team.
  • Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
  • Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
  • Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
  • Advised management, business and technical staff on solutions using specific domains or technology.

Senior Technical Specialist

Tech Mahindra
08.2022 - 09.2023
  • Managed multiple projects simultaneously, ensuring each was completed on time and within budget.
  • Reduced system downtime, conducting regular maintenance and updates on critical infrastructure.
  • Standardized coding practices across team, resulting in more efficient collaboration and reduced bug rates.
  • Optimized network performance with deployment of advanced troubleshooting techniques.
  • Enhanced system efficiency by developing and implementing innovative technical solutions.
  • Conducted thorough testing and quality assurance checks before deploying new software releases.
  • Designed scalable architecture, enabling seamless expansion as business needs evolved over time.
  • Boosted customer satisfaction by addressing complex technical issues in timely manner.
  • Developed technical requirement documentation for new software products.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Managed use of various types of databases and configured, installed and upgraded new ones.

Technology Support Specialist

Infosys Private Limited
1 2019 - 1 2022
  • Assisted in development of system security protocols.
  • Researched and identified solutions to technical problems.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Tested new software and hardware prior to deployment.
  • Monitored system performance to identify potential issues.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Configured and tested new software and hardware.

Senior Process Executive

Cognizant Technology Solutions
1 2015 - 1 2019
  • Leveraged technology advancements for integration of modern tools/software into daily operations as appropriate.
  • Reduced operational costs with thorough analysis of resource allocation and elimination of redundancies.
  • Implemented robust quality control measures to minimize errors, reduce rework, and maintain customer satisfaction levels.
  • Facilitated change management initiatives to drive business transformation efforts successfully throughout organization.
  • Maintained positive work environment by fostering open communication, providing constructive feedback, and recognizing team achievements.
  • Trained junior team members in technical skills and industry best practices, fostering culture of learning and growth.
  • Standardized processes for increased consistency, reliability, and ease of replication across departments.
  • Developed comprehensive reports to track progress, identify trends, and provide actionable insights for senior management.

Education

Bachelor of Computer science - Computer Science

Kamalam College of Arts And Science, Coimbatore
06.2011 - 05.2014

Percentage: 70%

Skills

Oracle DBA

Timeline

Technical Lead - Wipro
09.2023 - Current
Senior Technical Specialist - Tech Mahindra
08.2022 - 09.2023
Kamalam College of Arts And Science - Bachelor of Computer science, Computer Science
06.2011 - 05.2014
Technology Support Specialist - Infosys Private Limited
1 2019 - 1 2022
Senior Process Executive - Cognizant Technology Solutions
1 2015 - 1 2019

Roles And Responsibilities

Preparation of Logical and Physical design documents for the source code impact., Creating Procedures, Functions, Packages, Views and Mviews as per given requirements., Extensively used Bulk collect, Bulk Bind & PL/SQL Collections., Debugging the code using tools and prepared the root cause analysis for fix., Understanding the client Project requirements and prepared Detailed Design Document and Impact Analysis Document., Coordinating with the front-end design team to provide them with the necessary stored procedures and packages and the necessary insight into the data., Developed PL/SQL Packages, Procedures, Functions, Indexes and Collections to implement business logic., Conduct research and find solutions for complex technical problems., Implementing several triggers to maintain Database Security by auditing log table to track information about users., Writing complex SQL queries including sub queries for faster data retrieval from multiple tables., Involved in the continuous enhancements and fixing of production problems., Used Bulk Collections for better performance and easy retrieval of data, by reducing context switching between SQL and PL/SQL engines., Used Pragma Autonomous Transaction to avoid mutating problem in database trigger., Extensively used the advanced features of PL/SQL like Records, Tables and Dynamic SQL., Handling errors using Exception Handling extensively for the ease of debugging and displaying the error messages in the application., Having good knowledge in Performance Tuning concept for improve the application performance., Raising tickets in Service Now according to the issue., Providing second level support in troubleshooting issue., Updating project requirements by participating in meetings and studying existing System., Issues raised by chat/mail/phone calls from retail clients or institutional clients., Supporting Developers by involving in their production., Provided hot fixes for various production issues and monitored end of day process after market close to generate transact file on a daily basis., Monitoring the application like CPU usage, memory capacity, performance of the application etc., Environment: ITIL, ServiceNow, L1.

Project Experience Summary

  • Health Net, Process Executive, Insurance
  • Citi Bank, Technology Support Specialist, Banking
  • BOFA, Technology Support Specialist, Banking
  • Ford, Senior software engineer, Logistics

Personal Information

  • Father's Name: Iyappan.CP
  • Date of Birth: 01/09/1993
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Roles And Responsibilities

Preparation of Logical and Physical design documents for the source code impact., Creating Procedures, Functions, Packages, Views and Mviews as per given requirements., Extensively used Bulk collect, Bulk Bind & PL/SQL Collections., Debugging the code using tools and prepared the root cause analysis for fix., Understanding the client Project requirements and prepared Detailed Design Document and Impact Analysis Document., Coordinating with the front-end design team to provide them with the necessary stored procedures and packages and the necessary insight into the data., Developed PL/SQL Packages, Procedures, Functions, Indexes and Collections to implement business logic., Conduct research and find solutions for complex technical problems., Implementing several triggers to maintain Database Security by auditing log table to track information about users., Writing complex SQL queries including sub queries for faster data retrieval from multiple tables., Involved in the continuous enhancements and fixing of production problems., Used Bulk Collections for better performance and easy retrieval of data, by reducing context switching between SQL and PL/SQL engines., Used Pragma Autonomous Transaction to avoid mutating problem in database trigger., Extensively used the advanced features of PL/SQL like Records, Tables and Dynamic SQL., Handling errors using Exception Handling extensively for the ease of debugging and displaying the error messages in the application., Having good knowledge in Performance Tuning concept for improve the application performance., Raising tickets in Service Now according to the issue., Providing second level support in troubleshooting issue., Updating project requirements by participating in meetings and studying existing System., Issues raised by chat/mail/phone calls from retail clients or institutional clients., Supporting Developers by involving in their production., Provided hot fixes for various production issues and monitored end of day process after market close to generate transact file on a daily basis., Monitoring the application like CPU usage, memory capacity, performance of the application etc., Environment: ITIL, ServiceNow, L1.

Project Experience Summary

  • Health Net, Process Executive, Insurance
  • Citi Bank, Technology Support Specialist, Banking
  • BOFA, Technology Support Specialist, Banking
  • Ford, Senior software engineer, Logistics

Personal Information

  • Father's Name: Iyappan.CP
  • Date of Birth: 01/09/1993
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single
Suryanarayanan ITechnical lead