AJAY GLADSON D
Bengaluru
Summary
Detail-oriented commerce graduate specializing in Banking and Finance, with experience in healthcare revenue cycle management, international voice support, benefits verification, denial management, and accounts receivable follow-up. Skilled in handling sensitive patient information, coordinating with insurance companies and internal teams, and maintaining accurate documentation in compliance-focused environments.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Process Associate
AGS Health
08.2025 - Current
- Handle international voice interactions and respond to client and payer queries accurately and professionally.
- Investigated denied claims to identify root causes, supporting corrective actions that aimed to reduce repeat denials and enhance overall billing outcomes.
- Process sensitive patient and billing information while following HIPAA requirements and established client procedures.
- Maintained clear account notes and updated client records, collaborating with billing teams to effectively resolve outstanding issues.
Benefits Verification Associate
Think Founders
02.2025 - 06.2025
- Verified patient insurance eligibility and benefit details to ensure accurate service delivery..
- Collaborated with stakeholders to resolve missing or inconsistent benefit information, enhancing overall verification accuracy.
Education
Bachelor of Commerce -
LBS Government First Grade College
01-2025
F.L.C -
BEML Composite PU College
01-2022
SSLC -
Edens English High School
01-2020
Skills
- Healthcare RCM
- Denial Management
- Benefits Verification
- Accounts Receivable Follow-up
- International Voice Process
- HIPAA Compliance
- Client Communication
- Documentation and Workflow
- Microsoft Excel, Microsoft Word and PowerPoint
- Financial Documentation
- Tally ERP with GST
Certification
- Artificial Intelligence
- Digital Marketing
- Financial Modelling
- Microsoft Excel - Advanced and Beginner
- Tally ERP with GST
ACHIEVEMENTS AND AWARDS
Proficiency Award and Best Outgoing Student in B.Com for academic excellence., First Rank in B.Com, Bangalore North University; recipient of three cash prizes., Recipient of Spot Recognition Awards at AGS Health.
Personal Information
- Date of Birth: 06-05-2004
- Nationality: Indian
- Marital Status: Single
Languages
English, Kannada, Hindi, Tamil
DECLARATION
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. AJAY GLADSON D
Timeline
Process Associate
AGS Health
08.2025 - Current
Benefits Verification Associate
Think Founders
02.2025 - 06.2025
Bachelor of Commerce -
LBS Government First Grade College
F.L.C -
BEML Composite PU College
SSLC -
Edens English High School