Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Passport
Personal Information
Personality Traits
Disclaimer
Work Availability
Timeline
ProjectManager
Surya Rao M

Surya Rao M

Quality Assurance Senior Professional
Satyavedu,AP

Summary

Career Objective:
Quality-focused professional with a robust background in Quality Assurance and a passion for leveraging emerging technologies in software testing. Recently certified as a Lean Six Sigma Black Belt, I am eager to integrate theoretical knowledge with practical applications to drive organizational growth. With a strong interest in harnessing AI tools like Meta, Claude, ChatGPT, and Generative AI, I aim to innovate and enhance software testing processes, ensuring alignment with evolving industry trends. Seeking opportunities to contribute to process efficiencies and deliver exceptional results in the dynamic IT sector.


Professional Work Experience:

  • Quality Assurance Specialist with extensive experience in managing Scheme Compliance Releases, SIT, UAT, and Migration projects, seeking to transition into an Operations Manager role.
  • Skilled in bridging business and technical needs through effective preparation of Functional Specification Documents (FSD) based on CR requests, and translating requirements into actionable test scopes through Requirement Extracts and User Stories.
  • Proven expertise in operational efficiency and reporting, including dashboard creation using PowerBI, alongside a solid track record of documentation, such as Test Cases, Defect Reports, and Test Closure Reports. Strong background in Cards & Payments domain, with in-depth understanding of Authorization, Clearing, and Settlement processes.
  • Experienced in VisionPlus modules including CDM, CMS, FAS, TRAMS, ITS, LTS, ASM, and MBS, with hands-on experience in batch monitoring for file processing.
  • Demonstrated leadership in knowledge transfer sessions and cross-team collaboration in Cards & Payments, contributing to skill development and operational continuity.

Overview

10
10

Years of IT Quality Assurance professional experience

15
15
Certifications
4
4
Languages
1
1

Certified Lean Six Sigma Black Belt

Work History

Quality Assurance Senior Professional 1

Fiserv India Pvt Ltd
03.2022 - Current
  • Developed comprehensive Test Scope Documents to analyze Base II impacts based on VISA Release Documents, ensuring accurate system assessments.
  • Conducted compliance testing on the TRAMS module for V8 updates, focusing on VISA scheme changes validations.
  • Prepared and processed issuing and acquiring files, maintaining data accuracy and seamless operations.
  • Reviewed batch files and conducted thorough validations on post-batch files to ensure data integrity.
  • Executed tokenization testing for Apple Pay, Google Pay, and Samsung Pay using the MasterCard Simulator (MAS), validating secure payment authorization.
  • Delivered exceptional UAT support for multiple User Requests (URs) by providing technical expertise and in-depth testing assistance.
  • Managed card onboarding processes, including corporate debit/credit cards, cashline cards, and supplementary cards using CIN numbers and CDM screens.

Quality Assurance Coordinator

Expleo Solutions Private Limited
03.2021 - 03.2022
  • Conducted duplicate checks for loan transactions originating from the iServe channel, ensuring data uniqueness in CMS, LTS, and MPS systems.
  • Validated VSAM files during the V8 to V10 migration project and performed LUI validations using XML services.
  • Tested CMS module functionalities, focusing on Minimum Amount Due and Total Amount Due changes.
  • Executed tests in V8 and V10 regions, validating Payment Reversals and ensuring compliance with credit plan rules.
  • Prepared Test Scope documents for TRAMS module File Layout changes based on Functional Specification Documents (FSD).
  • Validated GL account movements for non-performing accounts, analyzing transactions for accuracy.

Test Engineer

Tristha Global Private Limited
09.2018 - 02.2021
  • Automation Testing: Developed a comprehensive VisionPlus repository combining all modules test scripts to facilitate automation projects for LUI and CICS screens. Successfully delivered detailed demonstrations to both the internal team and the client, showcasing its functionality and effectiveness.
  • Team Collaboration: Collaborated with business managers, developers, and analysts to devise effective business solutions.
  • Performed API testing using SOAP UI (XML services) for iOS and Android applications.
  • Prepared and tracked parameter change requests, ensuring seamless testing in UAT and production environments.
  • Executed transactions via CMS monetary batch and validated LUI V10 screens using automated scripts.
  • Conducted dispute testing via simulators (FINsim, CUP, JCB), ensuring compliance with scheme formats.

Achievements:

  • Reduced 50% manual testing execution process by implementing Test Script Repository.
  • Improved TAT compliance for dispute resolutions, leading to increased client satisfaction.
  • Automated 50+ test cases, reducing manual intervention and saving approximately 25% of testing time.
  • Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.

Associate Software Engineer (Tester)

Accenture Solutions Private Limited
03.2015 - 10.2017

Responsibilities:

  • Analyzed Business Requirement Documents, Functional Specification Documents, and Technical Specifications to identify test scope and create test cases.
  • Created and executed test cases for AccessPlus UI applications.
  • Took ownership of specialized modules and created detailed documentation for team use.
  • Provided daily status reports to clients using tools like RQM and QC.

Achievements:

  • Performed a lead role within the team due to exceptional performance and leadership skills.
  • Successfully delivered critical modules independently, earning accolades from leadership.
  • Improved testing efficiency by standardizing documentation and processes for team-wide use.

Education

Bachelor of Science - Computer Science

Sri Venkateswara University
Tirupati, India
04.2001 - 01.2013

Skills

JAVA

Certification

Certified Lean Six Sigma Black Belt, C-2024-61183, IMC academy.

Accomplishments

  • Received Appreciation from Client and acquired consecutive performance rewards from 2022 to 2024 for outstanding contributions to Singapore and Hong Kong VISA Compliance Testing.
  • Developed an XML file generator for bulk transaction uploads, which was praised by Users., 11/2019
  • Received the Client and Customer ACE Award for outstanding performance., 10/2017
  • Achieved the Catalyst-Path Finder award for Vision Plus-Base compliance work., 2017

Passport

Available

Personal Information

  • Date of Birth: 01/11/93
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Personality Traits

  • Analytic,Problem-solver,Collaborative,Communicative.
  • Strategic,Results-driven,Adaptable,Data-driven.
  • Process-oriented,Leadership,Time management,Coachable.
  • Innovative,Decisive,Customer-focused.

Disclaimer

I hereby affirm that the information provided above is a true and accurate representation of my responsibilities and experiences to the best of my knowledge and belief. Furthermore, I commit to diligently discharging all my duties to the highest standards of my abilities, ensuring the utmost dedication and professionalism in my performance.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Learn Generative AI in Software Testing,Udemy

11-2024

Certified Lean Six Sigma Black Belt, C-2024-61183, IMC academy.

09-2024

Continuing Professional Development, A023123 - 61183, IMC academy.

09-2024

Meta Ai & AI Tools, Skill Nation

07-2024

Claude AI, Skill Nation

03-2024

Lean Six Sigma Yellow Belt, S&G consultancy (accredited CSSC).

02-2024

Proficiency English CEFRL C2 Level.

02-2024

PowerBI Workshop Certification, Be10X.

02-2024

Scrum Master Basic Quiz Certificate, Career Ninja.

09-2023

AI for India 2.0 Certificate, Skill India - GUVI.

08-2023

ChatGPT for Everyone Certificate, GUVI.

07-2023

Selenium with Python Certificate, GUVI.

07-2023

Python Certificate, IITM - GUVI.

07-2023

Quality Assurance Senior Professional 1

Fiserv India Pvt Ltd
03.2022 - Current

Accredited CPD Certificate, CPD.

06-2021

Quality Assurance Coordinator

Expleo Solutions Private Limited
03.2021 - 03.2022

Test Engineer

Tristha Global Private Limited
09.2018 - 02.2021

Associate Software Engineer (Tester)

Accenture Solutions Private Limited
03.2015 - 10.2017

Diploma in Software Testing, CMC ACADEMY (TATA affiliated).

10-2014

Bachelor of Science - Computer Science

Sri Venkateswara University
04.2001 - 01.2013
Surya Rao MQuality Assurance Senior Professional