Suryaveer Sen
Ex Senior Software Engineer.
NURPUR,Himachal Pradesh
Summary
Practical Senior Software Engineer with expertise in managing priorities to meet deadlines and realize high-quality outcomes. Committed to establishing credibility and developing relationships with associates and managers. Strong conceptual thinking skills and new concepts acquisition.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Software Engineer
Capgemini
08.2018 - 03.2021
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements while working in Finacle software.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues. Managed over 50 customer calls per day.
- Contributed valuable insights during project operational planning sessions, aligning technical strategy with business objectives.
- Analyzed complex data sets, identifying trends and patterns crucial for informed decision-making in various projects.
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
Education
B. E. (CSE) -
Chitkara School Of Engineering And Technology
Baddi, Solan, Himachal Pradesh 08.2014 - 07.2018
Class XII -
Noorpur Public School
Nurpur, District Kangra, Himachal Pradesh. 06.2013 - 07.2014
Class X -
Noorpur Public School
Nurpur, District Kangra, Himachal Pradesh. 07.2011 - 07.2012
Skills
HTML, Javascript, CSS, C, C, JAVA 8
SQL and PL/SQL(intermediate)
Operational Support
Client Requirements
Database programming
Customer Support
Problem-solving mindset
Operational Analysis
Integrity and Honesty
MySQL
Decision-Making
Adaptability
Multitasking Abilities
Accomplishments
- Resolved existing performance issues in the database which optimized the system.
- Mentored new employees to bring them up to speed on projects, resulting in quicker overall completion milestones.
- Promoted to Associate Consultant.
Activities
- Won 2nd prize in an event ‘Halla Bol' consecutively in Chitkara University's Cultural Fest Algo2k15 and Algo2k16.
- 2nd runner up in a dramatic event in Cultural Fest of IIT Mandi 2k16and IIT Ropar2k15.
- Won 2nd Prize in Chitkara University's Cricket Premier League (CPL) held in April 2017.
- Advertised Durashine Roof and Wall Sheets in a public fair sponsored by ‘Tata' company in 2014.
Projects
- Finacle EOD(End-of-day)-BOD(Beginning-of-day) : One of the main tasks carried out by the Fund Manager is performing the End of Day (EOD) and Beginning of Day (BOD) activities. These activities perform important functions in the system, and prepare it for the next business day. The system cannot logically close operations at the end of a working day or begin operations on the next business day if the End of Day and Beginning of Day processes are not performed. I have proactively supported the operational preparedness with the team for everyday EOD-BOD process completion of Pan India branches of Kotak Mahindra Bank Limited at the back-end as well as at front end of Finacle software.
Certification
Java SE Certification
Timeline
Senior Software Engineer
Capgemini
08.2018 - 03.2021
B. E. (CSE) -
Chitkara School Of Engineering And Technology
08.2014 - 07.2018
Class XII -
Noorpur Public School
06.2013 - 07.2014
Class X -
Noorpur Public School
07.2011 - 07.2012