Kanchan Munjewar
Nagpur
Summary
Proven Sales Executive with a track record of boosting sales through expert customer engagement and deep technical knowledge of ceramics at Hariom's Granite World. Excelled in communication, negotiation, and fostering relationships with key industry players, enhancing showroom visibility and stock management. Demonstrated proficiency in billing and product demonstration, contributing significantly to customer satisfaction and repeat business.
Overview
13
13
years of professional experience
Work History
Sales Executive
Hariom's Granite World
Nagpur
02.2016 - 01.2025
Job Profile:
Customer Interaction and Sales
- Greet and assist walk-in customers in choosing the right ceramic products.
- Understand customer needs and suggest suitable designs, sizes, and materials.
- Upsell & cross-sell related products (e.g., grout, adhesives, or installation services).
- Negotiate prices and close deals efficiently.
Product Knowledge and Demonstration
- Explain the features, durability, and benefits of different ceramic products.
- Keep updated on new arrivals, trends, and technology in ceramics.
- Demonstrate the installation process and maintenance tips to customers.
Billing and Documentation
- Prepare quotations, invoices, and order details.
- Handle payment transactions and follow up on pending payments.
- Maintain records of sales, stock availability, and customer preferences.
Marketing & Customer Follow-Up
- Call or message customers about offers, discounts, and new collections.
- Build relationships with contractors, architects, and interior designers to boost sales.
- Assist in store displays, promotions, and online marketing efforts.
Stock & Showroom Maintenance
- Ensure the showroom is well-maintained, clean, and organized.
- Coordinate with the warehouse team to track stock availability.
Sales Executive
Shree Shyam Ceramics
Nagpur
02.2012 - 01.2016
Job Profile:
Customer Interaction and Sales
- Greet and assist walk-in customers in choosing the right ceramic products.
- Understand customer needs and suggest suitable designs, sizes, and materials.
- Upsell & cross-sell related products (e.g., grout, adhesives, or installation services).
- Negotiate prices and close deals efficiently.
Product Knowledge and Demonstration
- Explain the features, durability, and benefits of different ceramic products.
- Keep updated on new arrivals, trends, and technology in ceramics.
- Demonstrate the installation process and maintenance tips to customers.
Billing and Documentation
- Prepare quotations, invoices, and order details.
- Handle payment transactions and follow up on pending payments.
- Maintain records of sales, stock availability, and customer preferences.
Marketing & Customer Follow-Up
- Call or message customers about offers, discounts, and new collections.
- Build relationships with contractors, architects, and interior designers to boost sales.
- Assist in store displays, promotions, and online marketing efforts.
Stock & Showroom Maintenance
- Ensure the showroom is well-maintained, clean, and organized.
- Coordinate with the warehouse team to track stock availability.
Education
Bachelor of Arts - Honours
Nagpur University
Nagpur04-2009
High School Diploma -
Ambedkar College
Nagpur04-2005
Skills
- Strong communication & negotiation skills
- Basic math & billing knowledge
- Ability to handle customers professionally
- Technical understanding of ceramics, tiles, and sanitaryware
Languages
English
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Sales Executive
Hariom's Granite World
02.2016 - 01.2025
Sales Executive
Shree Shyam Ceramics
02.2012 - 01.2016
Bachelor of Arts - Honours
Nagpur University
High School Diploma -
Ambedkar College
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