Sushant Sharma
Senior Scrum Master/Project Manager
New Delhi,IN
Summary
Diligent Agile Project Manager with solid background as Senior Scrum Master. Successfully led Agile teams to deliver high-quality software solutions, fostering continuous improvement and collaboration. Experienced with Agile methodologies, team facilitation, and project management. Utilizes effective communication and conflict resolution to ensure team alignment and productivity. Track record of implementing continuous improvement practices to enhance project outcomes and team performance.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Senior Scrum Master
S&P Global
Noida, IN
11.2021 - 11.2024
- Led and supported 3+ Scrum Teams, resulting in a ~20% improvement in project delivery speed and increased team productivity
- Designed and implemented a customized Agile framework, enhancing project visibility by ~30% and reducing time-to-market by ~25%
- Directed and facilitated large-scale 'Enterprise Level' initiatives across 15+ feature teams, ensuring alignment with organizational goals and improving cross-team collaboration
- Led meetings with product owners and business stakeholders to define priorities and translate business goals into actionable features for technical teams
- Ensured clear communication between stakeholders and development teams to align on project objectives
- Delivered over 12 critical projects on time and within budget, consistently meeting or exceeding established quality standards
- Scrum Master Managed the delivery of sprints for 2+ teams, coordinated with product owners, ensuring backlog accuracy
- Documented and tracked business requirements, project plans, and risk management strategies, contributing to a reduction in project delays and ensuring the successful completion of projects
- Oversaw sprint planning, retrospectives, and velocity measurement, improving planning accuracy by ~20% and guiding more effective future sprints
- Developed and presented reports and dashboards to senior leadership, increasing transparency and improving decision-making efficiency.
Scrum Master
Tata Consultancy Services
Noida, IN
01.2019 - 11.2021
- Facilitated the delivery of all sprints and interacting with product owners
- Prepared insightful reports and dashboards for senior leadership
- Encouraged open communication in the team through the Scrum Ceremonies Coordinating with product owners to ensure understanding of user stories and keeping the backlog groomed
- Detailed out user stories to developers & helped them in removing impediments; documenting business requirements and detailed project plans, resourcing plan, stakeholder matrix & test plans
- Facilitated and participated in Sprint planning, retrospective, sprint demos, design, estimation of story points & measuring velocity to plan future sprints
- Planned the analysis of highly complex business processes to identify the requirements in alignment with regulations.
Project Analyst
Tata Consultancy Services
Noida, India
01.2017 - 01.2019
- Drew project requirements,managed project deliveries within timelines and ensured customer satisfaction throughout SDLC
- Liaised between client and the developers and managed the team in agile fashion Created wireframes for reports and maintained dashboards
- Directed client interaction to understand the scope of the requirements
- Supported process improvements & value adds, both internal and customer facing
- Acted as Customer Concern Management, Escalation Point of Contact for high severity Incidents and urgent concerns.
Technical Analyst
Tata Consultancy Services
Ahmedabad, Delhi
02.2016 - 01.2017
- Handled and drove bridge calls with Clients, Vendors, Suppliers and other stakeholders
- Supported applications in production; noted interruptions or bugs in operation and determined problems and ensured continued use of the application
- Ensured compliance of validation deliverables and process documentation Regulated general database support, including the system health check, process monitoring and issue fixing, and software maintenance along with other apps
- Handled issues in a timely manner according to Standard Operating Procedures
Education
Diploma - IT Program Management
Indian School of Business
Hyderabad, IN 08.2023 - 02.2024
B.Tech - Mechanical Engineering
Uttar Pradesh Technical University
Lucknow 08.2011 - 08.2015
Certification
- Scrum.org Professional Scrum Master I (PSM I) – Scrum.org.
- SAFe 5 Agilist (SAFe-AG/SA) – Scaled Agile, Inc.
- Certified SAFe 5 Scrum Master – Scaled Agile, Inc.
- ITIL v4 Foundation
- Microsoft Data Analyst Associate
- Microsoft Excel Specialist
- Oracle Certified Associate
Timeline
Diploma - IT Program Management
Indian School of Business
08.2023 - 02.2024
Senior Scrum Master
S&P Global
11.2021 - 11.2024
Scrum Master
Tata Consultancy Services
01.2019 - 11.2021
Project Analyst
Tata Consultancy Services
01.2017 - 01.2019
Technical Analyst
Tata Consultancy Services
02.2016 - 01.2017
B.Tech - Mechanical Engineering
Uttar Pradesh Technical University
08.2011 - 08.2015
Skills
- Project Management:
- Agile, Scrum, Kanban, Jira administration, stakeholder engagement, risk management, and project
- Planning
- Tools: JIRA, Portfolio Roadmaps, Confluence, MS Project, Planner, Figma, Git, SQL, ServiceNow, Visio, Power BI
- Tableau, Power Automate, Jira Administration
- Operating Systems: Windows, macOS, Linux
- Business Analysis: Requirement elicitation, stakeholder management, process mapping, problem-solving, negotiation
- Presentation, team leadership and solution recommendations
Servant leadership
Agile coaching
Product backlog management
Scrum framework expertise
Coaching and mentoring
Sprint planning
Retrospective analysis
Release planning
Adaptive planning
Team facilitation
Agile best practices
Customer interaction
Risk identification
Project management
Presentation skills
Software development lifecycle
Workflow Analysis
Requirements gathering
Meeting facilitation
Stakeholder management
Lean principles
Resource allocation
Leading scrum meetings
Scrum processes
Backlog management
Software process management
Problem-solving
Time management
Risk assessment
Strategic planning
Schedule management
MS office
Risk management
Project planning
Budget control
Risk analysis
Work Preference
Work Type
Full TimeContract WorkPart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
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