Music & Internet Surfing
SUSHEEL SINGH
IT Manager
Varanasi
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
8
8
years of professional experience
Work History
IT Manager
Saarthak Vanijya India Limited
Varanasi
10.2015 - Current
- Server installation & Maintenance/ configurations.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Wrote policy, procedure and manuals governing internal IT use.
- Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
- Customized and repaired technology based on staff requests.
Technical Associate, Technical Support Executive
Tikona Digital Networks
Varanasi
08.2014 - 09.2015
- Managed hardware inventory tracking system, monitoring deployed hardware and confirming proper hardware collection after use.
- Diagnosed and researched technical faults, escalating support issues when necessary.
- Performed hardware replacements, instructing end users on operational differences associated with change procedures.
- Supervised technical support staff service operations and assisted with maintenance advisory.
Education
B.C.A -
V.B.S.P.U
Skills
Handling Server (2012 r2)undefined
Interests
Timeline
IT Manager
Saarthak Vanijya India Limited
10.2015 - Current
Technical Associate, Technical Support Executive
Tikona Digital Networks
08.2014 - 09.2015
B.C.A -
V.B.S.P.U
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