Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Disclaimer
Timeline
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Sushil Kumar

Sushil Kumar

RZF-762/27, Street No.4, Raj Nagar Part-2, Palam Colony, New Delhi-

Summary

I do my best for built my career and give some contribution in growth of Organization which I work for.

Overview

4
4
years of professional experience

Work History

Billing Executive (International)

DTDC Express LTD.
New Delhi
01.2023 - Current
  • Developed and maintained billing system procedures to ensure accuracy of invoices.
  • Resolved customer inquiries regarding billing discrepancies.
  • Assisted with fortnightly closing activities, including account reconciliations.
  • Implemented process improvements to streamline billing operations.
  • Maintained up-to-date records of all billing activities in an organized manner.
  • Analyzed customer data to identify trends or potential issues with billing accuracy.
  • Collaborated with sales team members to understand new pricing models and discounts offered to customers.
  • Worked with team members to identify and develop process improvements.

Backend Process Advisor

Concentrix (Applyboard Backend Process)
Gurugram
05.2022 - 12.2022
  • Application evaluation of students who will apply for their future studies in foreign countries (Canada, UK & USA)
  • Submit the application to the College portals

Backend Office Executive

Blue Star Service Centre
Dwarka
02.2021 - 03.2022
  • Solving complains and queries from the customer
  • Manage the technician and guide them
  • Maintain records and back office process
  • Create bills and maintain the record of it
  • Stock management on daily basis

Tele-Sales Executive

Globiva - CCP on Axis Credit Card
Gurugram
08.2020 - 02.2021
  • Sale Card Protection Plan (CPP) for Axis Bank Credit Card on Calling

Education

Bachelor of Arts: B.A. -

Delhi University
Delhi, India
10.2022

Certified As Hardware & Networking Engineer -

DICS
Delhi, India
03.2014

Grade 12 -

GBSS School
Delhi, India
03.2012

Grade 10 -

GBSS School
Delhi, India
03.2009

Skills

  • Positive Attitude
  • Patience
  • Hard Working
  • Self Confidence
  • Learner

Personal Information

  • Date of Birth: 08/19/94
  • Nationality: Indian
  • Marital Status: Single

Languages

  • Hindi
  • English

Hobbies and Interests

  • Cricket
  • Badminton
  • Volleyball
  • Music

Disclaimer

I declare that the above mentioned information is correct & are in my knowledge with evidence. I can assure you sir/madam, that if you will give me a chance to work under your kind control, I will do my level best.

Timeline

Billing Executive (International)

DTDC Express LTD.
01.2023 - Current

Backend Process Advisor

Concentrix (Applyboard Backend Process)
05.2022 - 12.2022

Backend Office Executive

Blue Star Service Centre
02.2021 - 03.2022

Tele-Sales Executive

Globiva - CCP on Axis Credit Card
08.2020 - 02.2021

Bachelor of Arts: B.A. -

Delhi University

Certified As Hardware & Networking Engineer -

DICS

Grade 12 -

GBSS School

Grade 10 -

GBSS School

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Sushil Kumar