Summary
Overview
Work History
Education
Skills
Timeline
Generic
SUSHIL ROZARIO F

SUSHIL ROZARIO F

20/14, SWAMIAR NEW STREET NO-1, FORT, COIMBATORE

Summary

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

27
27
years of professional experience

Work History

Branch Manager

ALPINE KNITS INDIA PVT LTD
Chennai
09.2024 - Current
  • Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
  • Designed sales and service strategies to improve revenue and retention.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Created financial management mechanisms to minimize financial risk to business.
  • Facilitated weekly meetings with staff members to discuss progress on current initiatives.
  • Participated in community events to promote brand awareness.
  • Analyzed competitors and market trends to facilitate business growth.
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Increased efficiency and drove branch revenue by optimizing daily operations.

GENERAL MANAGER

DIVINE GARMENTS
TIRUPUR
05.2015 - Current
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

TECHNICAL HEAD

ALPINE KNITS INDIA PVT LTD
TIRUPUR
09.2003 - 04.2015
  • Operated a variety of machinery and tools safely and efficiently.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Maintained records of all customer interactions and transactions.
  • Managed inventory levels of parts necessary for servicing customers' needs.
  • Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
  • Monitored service performance metrics to identify areas of improvement.
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.

SERVICE ENGINEER

CENTWIN EXPORTS
TIRUPUR
06.1998 - 08.2003
  • Efficiently executed shut downs for planned maintenance.
  • Implemented preventive maintenance schedules for various machinery to ensure operational efficiency.
  • Performed diagnostics and troubleshooting of mechanical, electrical systems to identify root causes of failures.
  • Updated maintenance logs and reports accurately, facilitating effective tracking and planning.
  • Diagnosed and repaired mechanical issues according to industry standards.

Education

DIPLAMO IN ELECTRONICS AND COMMUNICATION ENGINEERING - Electronics And Communications Engineering

THE CHRIST THE KING INSTITUTE OF TECHNOLOGY
COIMBATORE
04-1991

10TH STD -

ST.MICHAELS HIGHER SECONDARY SCHOOL
COIMBATORE
04-1988

Skills

  • Business Administration
  • Service Quality Improvement
  • Customer Relationship Management
  • Staff Supervision
  • Vendor Sourcing
  • Workflow Planning
  • Expense Control
  • Staff Development
  • Team Leadership
  • Problem Resolution
  • Staff Motivation
  • Team training and development
  • Communication Skills
  • Outsourcing
  • Vendor Negotiations

Timeline

Branch Manager

ALPINE KNITS INDIA PVT LTD
09.2024 - Current

GENERAL MANAGER

DIVINE GARMENTS
05.2015 - Current

TECHNICAL HEAD

ALPINE KNITS INDIA PVT LTD
09.2003 - 04.2015

SERVICE ENGINEER

CENTWIN EXPORTS
06.1998 - 08.2003

DIPLAMO IN ELECTRONICS AND COMMUNICATION ENGINEERING - Electronics And Communications Engineering

THE CHRIST THE KING INSTITUTE OF TECHNOLOGY

10TH STD -

ST.MICHAELS HIGHER SECONDARY SCHOOL

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SUSHIL ROZARIO F