Sushma Aluri
Coventry,UK
Summary
Certified Scrum Master with expertise in Agile methodologies, including sprint planning, backlog management, and continuous delivery. Proficient in utilising tools such as Jira, Confluence, and AWS DevOps to optimise workflows and drive project success. Skilled in capacity planning, estimation, prioritisation, and dependency management to ensure seamless execution of complex initiatives. Demonstrates strong leadership, communication, problem-solving abilities, and stakeholder management to foster collaboration and deliver impactful results. Committed to leveraging technical acumen and soft skills to support organisational goals and drive innovation.
Overview
10
10
years of professional experience
4037
4037
years of post-secondary education
1
1
Certification
Work history
GP Administrator
University Hospitals Coventry & Warwickshire NHS Trust
Coventry
02.2025 - 08.2025
- Acted as first point of contact for patients, managing appointment bookings and repeat prescriptions.
- Coordinated patient check-ins and resolved queries efficiently in fast-paced GP environment.
- Maintained accurate patient medical records using electronic systems, adhering to data protection standards.
- Supported clinicians by processing lab results and sending recalls swiftly.
- Facilitated smooth operations of GP practice through collaboration with departments and healthcare providers.
- Ensured compliance with NHS policies, enhancing patient experience via clear communication.
Banquet & Conference Admin
Delta Hotels by Marriott
10.2023 - 02.2024
- Oversaw conference setups, ensuring seamless execution of banquet events.
- Delivered exceptional guest service while managing coordination tasks effectively.
Scrum Master
Julius66 Software India Pvt Ltd
Hyderabad
10.2018 - 09.2022
- Led Agile delivery for web applications using Angular, NodeJS, and MongoDB.
- Facilitated Scrum ceremonies while coaching teams on Agile methodologies.
- Eliminated blockers and maintained an impediment log, reducing feature slippage by 15 story points.
- Implemented capacity-based sprint planning and improved backlog refinement practices.
- Enhanced Agile maturity and centralised common functionalities, saving over 80 hours per sprint.
Scrum Master
Shivaji Technologies
Hyderabad
01.2016 - 09.2018
- Promoted Agile best practices, enhancing transparency across development teams.
- Facilitated effective retrospectives to drive continuous improvement initiatives.
- Supported Product Owners in backlog grooming and prioritisation activities.
Education
M.Sc. - Global Health Care Management
Coventry University
Coventry12.2023
Bachelor of Pharmacy - Pharmacy
Rajiv Gandhi University of Health Sciences
BengaluruSkills
- Agile & Scrum: Certified Scrum Master (PSM), Sprint Planning, Backlog Management, Velocity Charts, Continuous Delivery
- Tools: Jira, Confluence, AWS DevOps
- Techniques: Capacity Planning, Estimation, Prioritization, Dependency Management
- Soft Skills: Leadership, Communication, Problem-Solving, Stakeholder Management
Certification
- Professional Scrum Master I (Scrum.org)
- Scrum Master Quiz (Career Ninja LearnTube.ai)
Accomplishments
- - Completed over 90 successful sprints with 99% on-time delivery.
- - Reduced ticket management time through successful JIRA implementation.
- - Boosted team morale by initiating Kudo Cards and team-building activities.
Timeline
GP Administrator
University Hospitals Coventry & Warwickshire NHS Trust
02.2025 - 08.2025
Banquet & Conference Admin
Delta Hotels by Marriott
10.2023 - 02.2024
Scrum Master
Julius66 Software India Pvt Ltd
10.2018 - 09.2022
Scrum Master
Shivaji Technologies
01.2016 - 09.2018
M.Sc. - Global Health Care Management
Coventry University
Bachelor of Pharmacy - Pharmacy
Rajiv Gandhi University of Health Sciences
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