Sushma B T
Bengaluru
Summary
Dynamic HR professional with expertise in talent acquisition and recruitment coordination. Proven ability to streamline processes and enhance communication, ensuring efficient hiring and onboarding of top talent.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Human Resource Administrator
Allegis Global Solutions
Bengaluru
09.2024 - 08.2025
- Assisted in employee recruitment, hiring and interview processes.
- Acted as the primary point of contact for hiring managers, candidate leads, and internal recruiters to align hiring priorities and streamline communication.
- Coordinated interview scheduling and maintained communication with candidates to enhance recruitment efficiency.
- Conducted phone interviews and scheduled onsite interviews to support recruitment efforts.
- Assisted in the recruitment process by conducting phone interviews and scheduling onsite interviews.
- Planned and executed both online and offline recruitment drives to source and hire top talent efficiently.
- Coordinated online and offline recruitment drives to attract diverse talent.
- Served as central liaison among candidates, hiring managers, and recruitment teams to facilitate seamless interview processes.
Admission Counselor (Sales)
UpGrad
Bengaluru
07.2024 - 09.2024
- Increased sales by executing the full sales cycle from initial lead processing through conversion and closing.
- Managed accurate sales pipeline, ensuring consistent lead engagement and follow-up.
- Gained in-depth knowledge of products and services to effectively address customer objections and inquiries.
- Conducted individual counseling sessions to address specific academic challenges faced by students.
Technical Support Engineer[Customer Support]
Concentrix India
Bengaluru
01.2023 - 05.2023
- Resolved complex technical inquiries for diverse international customer base across North America, Europe, and APAC regions via chat and email support.
- Troubleshot and resolved customer issues, enhancing overall user experience and engagement.
- Resolved customer inquiries through chat and email support.
- Worked alongside team members to diagnose and resolve technical issues.
- Diagnosed and resolved hardware and software issues, restoring functionality and ensuring customer satisfaction.
Education
Bachelor of Commerce - Accounting And Taxation
Dayananda Sagar College of Arts, Science And Comme
Bachelor Of Commerce07-2022
Some College (No Degree) - Pre-University College
St Francis PU College
BengaluruSkills
- Talent sourcing
- Candidate sourcing
- Recruitment coordination
- Employee onboarding
- HRIS management
- Employee engagement
- Recruitment strategy
Languages
English
Advanced (C1)
C1
Certification
- MS Word
- MS Excel - Proficient
- Tally - Beginner
Timeline
Human Resource Administrator
Allegis Global Solutions
09.2024 - 08.2025
Admission Counselor (Sales)
UpGrad
07.2024 - 09.2024
Technical Support Engineer[Customer Support]
Concentrix India
01.2023 - 05.2023
Bachelor of Commerce - Accounting And Taxation
Dayananda Sagar College of Arts, Science And Comme
Some College (No Degree) - Pre-University College
St Francis PU College