Summary
Overview
Work History
Education
Skills
Certification
Languages
Projects
Timeline
Generic
Sushma Nagendra P N

Sushma Nagendra P N

Bengaluru

Summary

An innovative Scrum Master with over 16 years of experience and the ability to lead on the implementation of emerging technologies to support organizational change and business transformation. Program Owner with profound knowledge of global project management entailing strategic planning and project integration. A recognized leader with the ability to lead by example, consistently hit targets, improve best practices, organize time efficiently and train scrum teams about the use of new technology, tools and products. Demonstrates the ability to strengthen relationships with internal and external organizations, and senior stakeholders to deliver systems, build trust and achieve project deliverables.

Overview

17
17
years of professional experience
3
3
Certificates

Work History

Lead Scrum Master

Wells Fargo
11.2022 - Current
  • Manage and develop Scaled Agile portfolios of the highest complexity
  • Guide the teams to follow Agile and Scrum practices to promote prioritization, team readiness, and commitment for each
  • Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
  • Oversee systemic impediments to team agility and guide the teams on methods to escalate
  • Deliver capabilities using agile practices while following the SDLC business process mapping, and various release processes to ensure all risk, security, and development requirements are met
  • Partner with technical managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards
  • Collaborate with product owners, program or project managers to communicate delivery of work product from the teams and escalate key risks and issues impeding scrum team effectiveness
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.

Scrum Master

J P MORGAN CHASE & CO
06.2016 - 11.2022
  • Implement and enforce Scrum principles and practices, facilitate continuous improvement (CI), and identify and remove team impediments
  • Support the Product Owner with documentation of User Stories and Acceptance criteria
  • Monitor team backlog daily and ensure it accurately reflects the current state of the sprint
  • Facilitate Agile ceremonies - Daily Scrum, Sprint Planning, Sprint Demo, and Sprint Retro meetings
  • Facilitate the Grooming sessions with the product owner to build product backlog
  • Facilitate and plan Go-live activities
  • Monitor, track, and report Scrum team velocity and performance against project plans to project stakeholders through structured communication
  • Manage risks and escalations and drive to get resolutions
  • Establish and actively manage all project and key stakeholder expectations and relationships
  • Led to completion two POCs using Agile software development methodology
  • Engage in involving other scrum masters to discuss the way forward and understand each other's project deliverables better.

Senior Associate - Learning & Development

J P MORGAN CHASE & CO
06.2015 - 07.2016
  • Implementing Agile and Scrum for Learning team initiatives - Kanban boards, Tasks and tracking in Jira, Scrum calls and retrospectives
  • Partnering closely with 7+ Business leads to design LOB specific learning needs through targeted consulting and training needs analysis
  • Partnering with internal teams and vendor (Oracle) to facelift learning platform that hosts all trainings for JP Morgan workforce
  • Maintaining close relationships with Program Owners, Learning Partners and stakeholders to know and manage latest technology needs and verify content is up to date for DevOps and Test Automation tools
  • Establish culture that values ownership, accountability and creates environment that enables innovation and continuous improvement.

Lead Competence - Test Automation

The Skill Enhancers
07.2012 - 06.2015

* Training & Developmenet lead competence for Test Automation tools & Oracle - SQL & PL/SQL
* Conducted training for 50+ batches of Test Automation tools like Selenium, UFT, Load Runner, ALM and Manual Testing for freshers and experienced professionals
* Conducted 5+ batches (35 day training program) on Oracle SQL and PL/SQL trainings for new joiners in HCL, Mphasis and Accenture.
* Responsible for content creation of training materials, lab exercises , hand outs & collation of reference materials and resources.

Education and Skill Advancement Associate

IIIT - B
12.2011 - 07.2012

* Managed 10+ high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
* Supervised and led 3 team members, 20+ learners to high performance levels in cross-functional matrix management structure
* Performed Techno functional roles for managing team for training as welll facilitating test automation trainings.
* Determined and recommended methods to address improvement opportunities

Education

Masters or Computer Applications -

EIILM, Distant Learning
01.2012 - 1 2014

Bachelors of Computer Applications - undefined

Chattisgarh University, Distant Learning
01.1998 - 1 2001

Skills

Leadership Skills

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Certification

Certified Scrum Master, 2020

Languages

English
Kannada
Telugu
Tamil
Hindi

Projects

Asset Management for Consumer and Community Banking. Equities Cash Trading systems Analytics in Equities Cash

Timeline

Lead Scrum Master

Wells Fargo
11.2022 - Current

Scrum Master

J P MORGAN CHASE & CO
06.2016 - 11.2022

Senior Associate - Learning & Development

J P MORGAN CHASE & CO
06.2015 - 07.2016

Lead Competence - Test Automation

The Skill Enhancers
07.2012 - 06.2015

Masters or Computer Applications -

EIILM, Distant Learning
01.2012 - 1 2014

Education and Skill Advancement Associate

IIIT - B
12.2011 - 07.2012

Bachelors of Computer Applications - undefined

Chattisgarh University, Distant Learning
01.1998 - 1 2001
Sushma Nagendra P N