Sushma Petloju
Data Analyst
Hyderabad
Summary
Results-driven professional with 6+ years of experience in business development and operations, transitioning into data analytics with a Master’s degree in Data Analytics. Proven ability to drive growth, increasing revenue by 30% and reducing operational costs by 25% through strategic initiatives. Strong understanding of business processes, sales performance, and customer behavior. Experienced in team leadership, performance monitoring, and delivering high customer satisfaction. Hands-on experience in Excel for data analysis and reporting. Foundational knowledge of Tableau for data visualization and insights generation. Passionate about using data to identify trends and support data-driven decision-making. Seeking an entry-level Data Analyst or Business Analyst role to deliver impactful, insight-driven solutions.
Overview
4
4
years of professional experience
Work History
Business Development Manager
CWS ONE
12.2020 - 12.2022
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Cultivated relationships with over 20 clients, enhancing market reach.
- Pioneered cost-reduction strategies in resource development and staff alignment, resulting in significant departmental savings for two consecutive years.
Operations Manager
My Hub Space
09.2018 - 10.2020
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Education
Master of Science - Data Analytics
Indiana Wesleyan University
Marriot, USA 04.2001 -
Bachelor of Engineering - Electronics And Communication Engineering
JBIET
Hyderabad, India 04.2001 -
Skills
Business development
Relationship development
Relationship building
Decision-making
Excel
Tableau and visulisation
Timeline
Business Development Manager
CWS ONE
12.2020 - 12.2022
Operations Manager
My Hub Space
09.2018 - 10.2020
Master of Science - Data Analytics
Indiana Wesleyan University
04.2001 -
Bachelor of Engineering - Electronics And Communication Engineering
JBIET
04.2001 -