Sushmita Kalashakam
Salesforce QA Lead/Associate Manager
Hyderabad
Summary
Motivated IT professional with 10 years' experience, including 7 years at Wipro Technologies specializing in SAP MM, Workday testing, and extensive expertise in Salesforce (Sales Cloud, Marketing Cloud, CPQ, Pardot). Contributed 2 years at Accenture focusing on Salesforce Sales Cloud. Eager to advance career as a QA Lead, leveraging diverse skills in testing and Salesforce solutions. Possess comprehensive expertise in software development and life cycle phases, demonstrating a deep understanding of industry best practices and methodologies. Extensive proficiency in Agile methodology, showcasing a nuanced understanding of its principles and successful application in project environments. Proven track record of effectively collaborating with managers and developers to analyze and resolve issues, demonstrating strong interpersonal and problem-solving skills. Collaborative team player with a cohesive approach, adept at analytical problem-solving and possessing strong communication and interpersonal skills. Demonstrates profound expertise in QA policies, processes, and documentation standards, ensuring a thorough understanding and adherence to industry best practices. Possesses extensive expertise in requirement analysis, test effort estimation, test design, execution, defect management, and comprehensive test reporting. Conducts thorough test case reviews to ensure optimal testing practices. Demonstrates robust experience supporting clients in UAT testing and leading defect-triage calls for both internal and UAT phases. Proven expertise in unit testing, system integration testing, regression testing, and end-to-end testing.
Professional QA specialist with solid background in ensuring software quality and reliability. Known for strong leadership in team collaboration and consistently delivering results. Skilled in test planning, automation, and defect tracking, adaptable to changing project needs. Respected for effective communication, problem-solving abilities, and passion for continuous improvement.
Overview
10
10
years of professional experience
2
2
Certifications
3
3
Languages
Work History
QA Lead
Accenture
12.2021 - Current
- Company Overview: Accenture, a global consulting and professional services firm, focusing on Salesforce Sales Cloud
- Played a pivotal role at Accenture, a global consulting and professional services firm, focusing on Salesforce Sales Cloud for 3 years
- Leveraged expertise to enhance processes and drive successful Salesforce implementations, contributing to Accenture's reputation for excellence in technology solutions
- Test Leadership: Demonstrated proficiency in leading QA teams through various testing phases, ensuring high-quality deliverables within project timelines
- Test Planning and Strategy: Expertise in developing comprehensive test plans and strategies, aligning testing efforts with project goals and requirements
- Defect Management: Strong skills in defect tracking and management, collaborating seamlessly with development teams for timely resolution
- Process Improvement: Adept at identifying opportunities for process enhancement, driving initiatives to improve overall QA methodologies
- Communication and Collaboration: Effective communication skills in facilitating collaboration between QA, development, and project management teams for successful testing outcomes
- Risk Assessment and Mitigation: Comprehensive understanding of project risks, with a successful history of implementing mitigation strategies to ensure quality results
- Documentation: Meticulous documentation skills, maintaining detailed records of testing processes, results, and deviations
- Mentoring and Training: Proven ability to mentor and train team members, fostering skill development and enhancing overall team capabilities
- Accenture, a global consulting and professional services firm, focusing on Salesforce Sales Cloud
Sr. Software Engineer
Wipro Technologies
01.2017 - 11.2021
- Project is related to combining the various features found in Stack A and Stack B in a new combined architecture known as Stack C
- Stack C consists of the following major architectural components: Oracle NetSuite will be the strategic partner for the extended ERP functional domain that provide the back-office functionality
- Salesforce will be the strategic partner for the Sales & CRM domain Order Fulfilment will be provided by two client developed components for Software Fulfilment/Entitlement and SaaS provisioning, and SaaS applications for Professional Services and training delivery
- Workday – a SaaS application retained from Stack A that implements HCM (Human Capital Management) domain Informatica and Dell Boomi – will support Integration Platform requirements Informatica to implement MDM solution BI Reporting is implemented using native application reporting and an ORACLE/ Tableau capability for cross-functional reports
- As a Senior Test Engineer I devised Test Strategy, reviewed test plans, provided the traceability matrix and was responsible to ensure usage of tools for optimization, the availability of test environment, design test and defect reporting formats and manage the team
- Also updated the project related data as required in applicable systems and ensured timely reporting and response to stakeholders
- I am also leading a team of 10 members
- I am involved in Test Planning, Test Reporting, Defect Management, Test Execution
- I am involved in all the Leads meetings, connects with Clients, Business Analysts, Development Team in order to get the requirements
Test Engineer
Wipro Technologies
02.2016 - 01.2017
- Workday HCM is a cloud-based human resource management software system that unifies a wide range of HR functionality into a single system
- The software provides Benefits, Talent management, Payroll, Time tracking, Compensation and Recruiting
- As a tester I was responsible for testing activities related to Workday HCM (Benefits, Absence, Time Off, Time Tracking, Advanced compensation, Recruitment, Core HCM) system implementation that includes business processes and integrations with other inbound and outbound systems
- To summarize and communicate effectively at weekly status meetings/call with the project leadership team/client to discuss testing status, progress and issues, and present recommendations
- Work with client to convert legacy data into Workday and assist client in testing the workday solution
- Experience in handling both Workday HCM and Security Business Processes
- Manage Workday major releases, identifying impact and functional enhancements associated with new release and communicating appropriately
- Execute test cases for Workday system
- Support functional, regression testing and introduction of required changes as new Workday releases are introduced
- Analyse Test results, perform root-cause analysis to ensure existing functionality and recommends corrective action
- Design and configure new Workday enhancements as they are made available with each new release
- Working on Workday modules/business processes and updating the changes to client in order to evaluate, prioritize, and schedule these enhancements
- Identify, communicate, and track risks and issues associated with testing
Test Engineer
Wipro Technologies
02.2015 - 02.2016
- This was a ENU project and it provides Electricity generation and transmission in US and UK
- As a Test Engineer, you should be able to understand the test requirements, design test cases, execute the test cases (Manual and Automated), ensuring schedule adherence to all milestone
- You should ensure timely deliverables and weekly status reports, Test Execution Report and timely response to queries from clients and other stakeholders
- Responsibilities: I have worked for SAP SRM related testing which involves going through FS, preparing Test scenarios from FS (functional Specs)
- Also scripted test cases for the related test scenarios
- Interaction with Functional team for any Business process queries
- Test execution and defect management
- I acquired knowledge on SAP SRM and I have used HP QC for test management and defect management
- Also helped my team for any support required to them while testing
Education
M.tech - IT
VIT University
Vellore 01.2018 - 12 2018
B.Sc - CS
Chaitanya Degree College
Warangal 01.2014 - 12 2014
B.I.E - undefined
S.R Junior College
Warangal 01.2011 - 12 2011
C.B.S.E - undefined
Mount Carmel Convent Higher Secondary School
Maharashtra 01.2009 - 12 2009
Skills
Salesforce
Certification
Salesforce Certified Administrator
Personal Information
- Profile: Motivated IT professional with 10 years' experience, including 7 years at Wipro Technologies specializing in SAP MM, Workday testing, and extensive expertise in Salesforce (Sales Cloud, Marketing Cloud, CPQ, Pardot). Contributed 2 years at Accenture focusing on Salesforce Sales Cloud. Eager to advance career as a QA Lead, leveraging diverse skills in testing and Salesforce solutions.
- Date of Birth: 08/23/92
Timeline
QA Lead
Accenture
12.2021 - Current
M.tech - IT
VIT University
01.2018 - 12 2018
Sr. Software Engineer
Wipro Technologies
01.2017 - 11.2021
Test Engineer
Wipro Technologies
02.2016 - 01.2017
Test Engineer
Wipro Technologies
02.2015 - 02.2016
B.Sc - CS
Chaitanya Degree College
01.2014 - 12 2014
B.I.E - undefined
S.R Junior College
01.2011 - 12 2011
C.B.S.E - undefined
Mount Carmel Convent Higher Secondary School
01.2009 - 12 2009
Similar Profiles
JESWIN JAINJESWIN JAIN
Performance Tester at AccenturePerformance Tester at Accenture
Amanjot Kaur LambaAmanjot Kaur Lamba
Workday Integration Consultant at AccentureWorkday Integration Consultant at Accenture
Sumit PatilSumit Patil
SAP Security and GRC Consultant at AccentureSAP Security and GRC Consultant at Accenture
Priyanka GhoshPriyanka Ghosh
Instructional Design Analyst at AccentureInstructional Design Analyst at Accenture
V V V SATYA NAVEENV V V SATYA NAVEEN
SAP Basis Consultant at Tata Consultancy ServicesSAP Basis Consultant at Tata Consultancy Services