Sushmita Misshra

Achievements/Task:

Product and Other Activities

• Tracking and driving for products segments, productivity and sales targets
• Monthly performance tracking via product dashboard
• PSL and ECLGS tracking for Business Loans books
• Responsible for customer base penetration on digital loans & marketing enablers to internal stakeholders
• Reviewed new opportunities on product via launching of outbound channels

SBB Digital Journey Initiative for Customer Onboarding:

• Designed & managed newly launched digital journey demonstrations
• Analyzed efficiency metrics to measure digital journey's performance.
• Developed product documentation to communicate upcoming features and products to internal teams.
• Responsible for designing promotional structure and adoption strategies across banks channel
• Reviewed new opportunities to drive business strategy at planning sessions.

• Handled customer queries on IIFL digital portal
• Performed 50 + Customer profiling and Identifying avenues for investment

Project Title :Equity research in Banking and Pharmaceutical industry

• Performed Fundamental research and Industry analysis on client base with daily trends
• Assisted customers with authorization & processing of DMAT Acs & KYC queries on digital portal

• Documented project progress to fulfill project requirements and establish traceability.
• Monitored and tracked project metrics and collected data to share with project members.