Open To Work
Sushmita Nath
Bangalore
Summary
Results-driven IT professional with 8 years of experience in implementing cloud OTM and GTM projects, including BI report development and Oracle WMS. Skilled in managing Manhattan WMI design, development, and testing while enhancing system functionality and resolving production issues. Delivered comprehensive user training and improved business processes, significantly boosting customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Consultant Specialist
Birlasoft
Bangalore
01.2025 - Current
- Built self-service utility tools from scratch to streamline processes and minimize manual dependency
- Implemented AI/ML Product Classification Proposal feature from scratch.
- Worked on data visualization and dashboard development
- Implemented enhancements and continuous improvements across systems to optimize functionality and user experience
- Analysis, Design, Development, deployment, and maintenance of applications and tools
- Conducted BI analytics development activities for the GTI team to enhance data insights.
- Handling critical problem-solving and production support activities
- Reviewing work and providing feedback
- Joining calls with the client Product Head and key members for important discussions
- Participating in stakeholder alignment meetings
- Contributing to roadmap planning with organizational stakeholders
- Maintaining and updating the efforts tracker
- Developed and prepared Proof of Concept (POC) to demonstrate feasibility and potential impact on project objectives
- Providing quarterly updates to the Delivery Manager on Delivery Excellence, Operational Excellence, and related initiatives
- Attending Power Cell calls to discuss upcoming activities with all stakeholders
Consultant Specialist
Etihad Engineering
Bangalore
05.2024 - Current
- Automated GTM screening and compliance processes, implementing conditional screening system, ECM approvals, and rescreening to enhance efficiency.
- ECCN-US setup, Compliance rules, Product classification group, agent modification, License setup Master Data migration, from on-prem to cloud, OutXML profile creation, Compliance rules, Agents, Work confirmation logic Indicator on Document attached to transaction Remove document, external system
- Configured web services, conducted unit testing, and prepared test cases while creating end-user training documents for improved user adoption.
- Created SOPs and Excel macros to manage master data setup.
- Resolved production issues by writing agent saved queries and testing end-to-end processes to ensure operational continuity.
- Delivering KT to customer and team, guiding team members.
- Etihad Airways, the national airline of the United Arab Emirates recognized as a leading airline across the globe. Etihad Engineering is one of the largest providers of maintenance, repair and overhaul (MRO) services and technical solutions for the commercial aviation industry in the Middle East.
Consultant/B2
Capgemini Technology Services India Limited
Bangalore
10.2023 - 05.2024
- Creating multiple roles, menus, screensets, action checks, ACLs, agent setup, VPD custom action, saved Query, saved conditions
- Collaborated with client to gather requirements, design tailored solutions, and develop software that meets business needs.
- Conducted DSV and other rate analysis, tested Confluence design, and facilitated migration to production with hypercare support.
- Working on Interfaces, Mapping of Interlog and BAAN with OTM, Third Party router role setup, uploading rates, General ledger code
- Modified data model logic for various source systems to enhance integration and data accuracy.
- OTM-BI report Development, data model changes
- Contributed to project management by handling Jira tasks independently.
- Worked on OTM Upgrade
- GE Vernova formerly GE Power and GE Renewable Energy, is an energy equipment manufacturing and services company headquartered in Cambridge Massachusetts., US.
Consultant/B2
Capgemini Technology Services India Limited
Bangalore
07.2022 - 09.2023
- Configuring Menus, Screensets, creating roles, ACL’s Action checks, Modifying and creating agents, saved queries, saved conditions.
- Creating External Systems, Parcel, Non-Parcel, Premium Shipments, AES, End to end testing, preparing User Guides, Object Lists.
- Worked on automation agent creation, modification, customizing screens
- Transferred license line remarks from orders to shipments to ensure accurate documentation.
- Created TRS_COMPLIANCE role to facilitate access and updates of item refnum values for managing compliance roles.
- These users can release TRS HOLDS.
- To restrict GTM Re-screening while the GTM transaction is already under processing.
- Executed automated process for GTM approval to streamline operations.
- BI-Reports Development and enhancement (COO, COC, HS Summary, Commercial Invoice, Packing List)
- Order release attribute, Project order updated on screenset
- Action check added on Parcel shipment whenever any address detail is missing in the ship-to location. It shouldn’t allow to plan.
- FedEx and other Service Provider account number setup
- AES query updated changes based on UOM related issues
- Experienced in exporting and importing of technical and master data code from one instance to another instance using Migration project or via csv
- Participated in UAT (User Acceptance Testing) and SIT (System Integration Testing)
- Design Review, (Enhancement) Development, Report Development Migration of code to test, Migration of code to Production.
- Delivered training to Business users, Suppliers, delivered KT to RTS(support Team)
- Identifying and fixing issues during hypercare, providing clarifications to users' queries.
- Conducted regular calls with key stakeholders to gather requirements and provide updates.
- GE Vernova formerly GE Power and GE Renewable Energy, is an energy equipment manufacturing and services company headquartered in Cambridge Massachusetts,, US.
WMS Consultant
FlO Group
Bangalore
05.2021 - 07.2022
- Executed end-to-end implementation, development, and testing of OCWMS to support project goals.
- Analyzed requirements, configured systems, developed solutions, and tested APIs for effective integration.
- Conducted Repack API testing for Gardiners-Pack bench integration to ensure seamless functionality.
- Weekly project meeting for sharing status/progression of the project
Software Engineer
ITOrizon
Bangalore
03.2018 - 05.2021
- Monitored system health and managed Sev1 and Sev2 issues daily.
- Collaborated with team to resolve issues under tight deadlines.
- Assisted in identifying solutions for multiple problems and supported team with end-to-end QA analysis.
- Utilized third-party application (MIF) for enhanced operational efficiency.
- Ensuring end to end smooth-running of orders across supply chain systems.
- Support more than 1000 stores in smooth running of day-to-day activities.
Software Engineer
ITOrizon
Bangalore
03.2018 - 05.2021
- OTM consultant responsible for TMS solution consulting for end-to-end implementation including buy and sell process for the client STARLINKS(KSA)
- Implemented invoice and billing system for 3PL client STARLINKS, enhancing financial processes.
- Implemented planning automation for all 6 regions.
- Established a redelivery process to enhance operational efficiency.
- Identified product bugs and collaborated with Oracle to address issues in future releases.
- Trained clients on OTM techno-functional activities, leading team during project and support phases to ensure successful implementation.
- Starlinks is a leading supply chain solutions business, providing high quality end-to-end supply chain management and operations across Saudi Arabia.
Software Engineer
ITOrizon
Bangalore
- Executed analysis, design, development, and testing phases to improve software functionality.
- Design, Develop and perform support of Manhattan WMi 2012 version for client S.P.Richards for all their 25 facilities spread across US.
- Contributed to WMi upgrade project from version 2010 to 2018, enhancing system capabilities.
- Parcel Enhancement Design, development and implementation
- Worked with display files, physical file, logical file, SQL queries, RPGLE programs.
- Uploaded shipping rates for UPS and USPS to enhance logistics operations.
- Support Perfumania WMi 2010 project to move the DC from Keasby to Bellport.
- Supported onsite consulting team by configuring and troubleshooting systems to ensure optimal performance.
Education
MCA - Computer Applications
New Horizon College of Engineering
BengaluruBSC - Computer Science
Central University
Skills
- Oracle OTM-GTM
- OTM-BI
- Oracle Analytics Cloud
- Oracle Data Visualization
- BI analytics
- Embedded Machine Learning
- Machine learning
- SQL
- SQL-DB
- Python
- Java
- Linux/Unix
- IBM iSeries(AS/400)
- Application development
- Jira
- Confluence
- Service Now
- PyCharm
- Jupyter notebook
- Kanban
- Team leadership
- Client communication
Certification
- Oracle SCM Transportation and Global Trade Management Cloud 2022 Certified Implementation Professional
- Agile Software Development Certified
- Oracle OTM–GTM Cloud Certified Consultant
- Oracle Cloud Infrastructure (OCI) 2025 Certified – AI Foundations Associate
- Fundamentals of AI Agents using RAG and LangChain
- Generative AI Essentials
- Machine Learning Bootcamp
- Python Programming – IBM (Coursera)
- Data Analysis with Python – IBM (Coursera)
- Prompt Engineering for ChatGPT
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
₹199000/yr - ₹200000/yrTimeline
Consultant Specialist
Birlasoft
01.2025 - Current
Consultant Specialist
Etihad Engineering
05.2024 - Current
Consultant/B2
Capgemini Technology Services India Limited
10.2023 - 05.2024
Consultant/B2
Capgemini Technology Services India Limited
07.2022 - 09.2023
WMS Consultant
FlO Group
05.2021 - 07.2022
Software Engineer
ITOrizon
03.2018 - 05.2021
Software Engineer
ITOrizon
03.2018 - 05.2021
Software Engineer
ITOrizon
MCA - Computer Applications
New Horizon College of Engineering
BSC - Computer Science
Central University