Sushmita Sadhu
Kolkata,West Bengal
Summary
Senior management professional, delivering high-quality learning solutions across diverse domains, while bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
18
18
years of professional experience
Work History
Senior Manager – Instructional Design
LearningMate
07.2014 - Current
- Manage key Higher Education accounts (e.g., University of Arizona Global Campus, Chegg Skills)
- Lead mentorship programs and team initiatives
- Oversee change and stakeholder management, and conduct data analysis
- Key Projects: University of Arizona Global Campus, Broward College, American Public University, Elsevier, F.A. Davis, Cengage, Apollo Education Group
Instructional Designer & Content Developer
IBM
10.2011 - 06.2014
- Designed WBTs and ILTs using Captivate, Articulate
- Edited SAP user manuals and created simulations using UPK, uPerform
- Created accessible learning content using JAWS
- Key Projects: JCI, MTV-Viacom, L&K Smarter Learning, Fruit of the Loom
Lexicographer & Information Researcher
Wordster Information Solutions
03.2010 - 10.2011
- Conducted linguistic research and curated word entries for online dictionaries
- Collaborated on Ministry of Education projects for Singapore
Ghostwriter, Content Writer & Editor
Designer India
06.2008 - 02.2010
- Developed SEO-friendly content, e-books, blogs, and press releases
- Authored web content on arts, health, finance, and social topics
Freelance Journalist
The Telegraph & Times of India
01.2007 - 01.2008
- Published human interest stories, social issue pieces, and creative articles
Education
M.A. - English
Calcutta University
B.A. (Hons.) - Philosophy, English & History
Presidency College
Higher Secondary - undefined
Lady Brabourne College
I.C.S.E. - undefined
Auxilium Convent School
Skills
- Instructional design
- Needs analysis & change management
- Stakeholder engagement
- Team leadership & mentorship
- Strategic planning
- Teamwork & cross-functional collaboration
- Troubleshooting and problem resolution
- Data-driven decision making
- Documentation and reporting
- Talent development & organizational improvement
- Process improvement, training and development
- Project planning
LNGG
English
Bengali
Hindi
Accomplishments
- Best Manager Award, LearningMate – 2024
- Multiple accolades for best project delivery & customer satisfaction
- Poetry book published (Sept 2011)
- Finalist, Brit Writer’s Award – 2012
- Poems published in Lady Brabourne & Presidency College Magazines
- Articles in The Telegraph & KolkataMirror.com
PROFESSIONAL QUALIFICATION
- Post Graduate Diploma in Media Studies
- Wigan and Leigh College, Kolkata
Timeline
Senior Manager – Instructional Design
LearningMate
07.2014 - Current
Instructional Designer & Content Developer
IBM
10.2011 - 06.2014
Lexicographer & Information Researcher
Wordster Information Solutions
03.2010 - 10.2011
Ghostwriter, Content Writer & Editor
Designer India
06.2008 - 02.2010
Freelance Journalist
The Telegraph & Times of India
01.2007 - 01.2008
B.A. (Hons.) - Philosophy, English & History
Presidency College
Higher Secondary - undefined
Lady Brabourne College
I.C.S.E. - undefined
Auxilium Convent School
M.A. - English
Calcutta University
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