Sushmita Sahu
Pune
Summary
Linux System Administrator with 7 years of extensive experience in managing and optimizing Linux-based systems across diverse environments. Skilled in configuring, monitoring, and troubleshooting various Unix distributions, with a strong focus on enhancing system performance and implementing effective security measures. Demonstrated success in managing virtualized and cloud-based solutions while consistently delivering high-quality technical support and guidance. Committed to leveraging expertise to drive operational efficiency and support organizational goals.
Overview
7
7
years of professional experience
Work History
Senior Analyst
Dell International
Pune
11.2021 - 03.2025
- Accomplished Cloud Engineer with expertise in leading cloud operations across multiple high-impact teams, including XStream ONE, XStream Product, and Monitoring-SRE
- Ensured robust performance and reliability by managing and optimizing cloud infrastructure with the help of advanced monitoring tools including Prometheus, Zabbix, Avantra.
- Support configurations in both on-premises and cloud systems through the xStream portal by providing 24/7 support
- Oversaw OS images and handled content library operations.
- Managed incidents related to RabbitMQ cluster partitioning.
- Developed and administered Windows and Linux virtual machines. Oversaw user account administration and role management
- Monitor and troubleshoot Master and Slave servers, Avantra gateway servers and oversee maintenance during data center migrations
- Implement and manage Zabbix monitoring for Windows and Linux servers, create custom templates, triggers, and dashboards
- Monitor network devices and switches, and establish best practices for the Zabbix monitoring system
System Engineer
Infosys LTD
Pune
02.2018 - 11.2021
- Provided robust maintenance services ensuring the smooth operation of over 13,000 servers in multiple environments.
- Worked closely with a major telecom client on a high-profile project with Infosys, managing diverse UNIX-based systems, and ensuring seamless operations.
- Conducted failover, freeze/unfreeze procedures
- Executed security patching, OS updates, and firmware/BIOS upgrades.
- Conducted server decommissioning and VMotion of VMs.
- Executed File System management using LVM & VxVM
- Coordinated with vendor teams to address system concerns promptly.
- Participated in 24/7 on-call rotations and Change and Outage bridges to ensure continuous support and adherence to SLAs
- Recognized for effective problem resolution and mentored team members to ensure process compliance
- Managed incidents, changes, problems, and configurations.
- Prepared reports on server performance and participated in client meetings
Education
BSC - Comp. Sci.
Ramniranjan Jhunjhunwala College
Mumbai02.2017
HSC -
Shivaji Technical College
Mumbai03.2014
SSC -
S.S.V.E.H. School
03.2012
Skills
- Operating Systems: RHEL (6, 7, and 8), CentOS
- Clustering Technologies: RHCS, VCS, HP
Service Guard, PCS - Volume Management: LVM
- Cloud Environment: xStream
- Virtualization Platform: VMware
- Monitoring Tools: Zabbix and Avantra
- Ticketing Tools: SNOW
Timeline
Senior Analyst
Dell International
11.2021 - 03.2025
System Engineer
Infosys LTD
02.2018 - 11.2021
BSC - Comp. Sci.
Ramniranjan Jhunjhunwala College
HSC -
Shivaji Technical College
SSC -
S.S.V.E.H. School