Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic
SUSHMITA TRIPATHI

SUSHMITA TRIPATHI

LUCKNOW

Summary

Dedicated and results-driven operations professional with a proven track record in optimizing processes, enhancing efficiency, and driving operational excellence. Eager to contribute my skills in enhancing operational workflows, reducing costs, and ensuring seamless business operations.

Overview

1
1
year of professional experience
1
1
Certification

Work History

INTERNATIONAL BPO CALL CONNECT INDIA

.
DEHRADUN
11.2019 - 11.2020
  • Operations department at BPO Implement and monitor process improvements to enhance efficiency and productivity.
  • Monitor quality assurance programs to ensure that services meet or exceed established quality standards.
  • Collaborate with clients to understand their evolving needs and expectations.

Education

B COM - COMPUTERS

KENDRIYA VIDYALAYA BOLARUM
BOLARUM, SECUNDERABAD
08-2021

Skills

  • Proven ability to independently cultivate and nurture strategic partnerships
  • Adapt at collaborating with diverse teams to foster manually beneficial relationships
  • Demonstrated capability to swiftly grasp and execute new responsibilities
  • Highly adaptable to new environments, showcasing resilience in navigating varied settings

Certification

  • STANDARDS OF TRAINING CERTIFICATION & WATCH KEEPING FOR SEA FEARERS (STCW)
  • EARLY CHILDHOOD EDUCATION COURSE (NTT)

Languages

Hindi
First Language
English
Advanced (C1)
C1
TELUGU
Beginner (A1)
A1

Affiliations

  • As an active member of the Army Wives Welfare Association, I have consistently demonstrated my commitment to the welfare of Army wives through the organization and participation in various events. I have successfully led teams in coordinating events that not only contributed to the well-being of Army spouses but also showcased my strong teamwork and organizational skills.
  • I have also served as an event manager for my college's technical fest. This role allowed me to further develop my organizational abilities and provided valuable experience in managing and executing successful events. Furthermore, my participation in the National Cadet Corps (NCC) has instilled in me a sense of discipline and leadership. These experiences have contributed to my well-rounded skill set and my ability to thrive in diverse environments .

Timeline

INTERNATIONAL BPO CALL CONNECT INDIA

.
11.2019 - 11.2020

B COM - COMPUTERS

KENDRIYA VIDYALAYA BOLARUM
SUSHMITA TRIPATHI