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 Accomplished professional with expertise in aviation operations, logistics, and data analytics. Demonstrates proficiency in flight safety regulations, emergency response, and passenger care, ensuring adherence to brand standards and maintaining a professional appearance. Skilled in logistics and supply chain management, with a strong understanding of inventory tracking, international shipping, and compliance with custom regulations. Adept at data extraction and systems troubleshooting, complemented by excellent problem-solving and communication skills. Committed to leveraging extensive knowledge in these areas to enhance operational efficiency and client satisfaction. 

Customer-focused professional with experience working in fast-paced, service-driven environments and supporting high-performing teams. Skilled at delivering exceptional guest experiences, remaining calm under pressure, and ensuring customer comfort and safety. Adept at communicating with people from diverse backgrounds and resolving situations with professionalism and care.

It is my goal to combine my range of experience to work as part of your great company and contribute the best for it. Being someone who is a good team player and a pro-active worker, I believe that your company will provide me with a great experience to upgrade my skills. I look forward to meeting you in person and have the opportunity to provide you more details about my experience and skills during interview.
Discipline, determine, responsible, independent, and ready to work in a team to accomplish the best results. Someone who is analytical and has great attention to details. Motivated to learn new things, able to manage time and keep up with the advancing changes. Equipped with laboratory skills such as collection of samples, able to perform column chromatography, research and write reports. Starting and Shutting down plant operations equipment. Experienced with the different operation of valves in the Plant, tank gauging and sampling. Experience in using gas detector device to measure the upper explosive and lower explosive limit during confined space, before releasing its permit to work. An active safety committee in the chemical process plant previously (in Sumitomo), which included the roles of taking photos of abnormal and unsafe work condition in the plants. In charge of releasing permit to work during plant shutdown, in a confined space work entry and other pipeline activities. Participated in monthly safety meetings with the rest of the safety committees. Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Experience with Singapore airlines as valued member of cabin crew. Service-oriented professional with 8 years of flight crew experience. Excellent history of using critical thinking and sound judgment to solve challenges. Personable and energetic with firm command of flight safety and regulations. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Energetic and multilingual cabin crew member with dynamic interpersonal skills. Poised and efficient and dedicated to team-driven environment. Over 1.5 years working as part of cabin crew for national airline.

SUSMA BARMAN

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Cabin Crew

Customer Service Executive

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Bachelor of Arts - Arts

Higher Secondary - Arts

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Cabin Crew

Customer Service Executive

Bachelor of Arts - Arts

Higher Secondary - Arts

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