Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Information
Timeline
Generic

SUSMITA KUMARI

Assessment Analyst
New Delhi

Summary

Data-driven professional with proven analytical acumen and recognized thought leadership as a Top Quora Contributor, known for distilling complex insights into actionable strategies for a global audience. Known for delivering actionable insights and driving process improvements that align with business goals. Highly collaborative team player with focus on achieving results and adapting to changing needs.

Results-oriented professional with strong analytical skills, demonstrated by 85+ percentile in CAT and interview calls from IIMs.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Assessment Analyst (ETS)

Firstsource Solutions Pvt.Ltd
02.2025 - Current
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
  • Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.

Public Speaking Expert and Content Specialist

PlanetSpark
12.2024 - 02.2025
  • Developed engaging copy for various platforms, resulting in increased audience engagement and retention.
  • Edited and proofread materials to maintain high standards of accuracy, clarity, and readability.
  • Strengthened content through proofreading and editing.
  • Public Speaking and Presentation Skills.
  • Championed a culture of continuous learning among team members through workshops, trainings, and collaborative brainstorming sessions.

Academic Analyst

BYJUS
03.2022 - 06.2022
  • Impeccable communication skills, both verbal and written.
  • Creative thinker and multitasking performer.
  • Supervised 5-7 members to prepare reports, reports, and presentations for administrators, faculty, and accreditation bodies.
  • Collaborated with colleagues to design interdisciplinary courses, promoting a holistic learning experience for students.
  • Collected, cleaned, and analyzed academic and institutional data.
  • Developed content and mapped theoretical knowledge to practical application.

Senior Subject Matter Expert

CHEGG PVT. LTD.
08.2020 - 03.2022
  • Managed and advised a team-size of 10-12 members with subject-specific insights.
  • Contributed to strategic planning and policy formation.
  • Reviewed processes, systems, and reports for accuracy and compliance.
  • Reviewed and edited scientific articles, papers and technical documents for accuracy and readability.
  • Developed SEO-driven blog posts and technical articles.
  • Audited video content and authorized solutions.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

Bachelor of Science - Paramedicine

Aryabhatta Knowledge University
Patna, India
04.2001 -

Master of Science - Food And Nutrition

IGNOU
New Delhi, India
04.2001 -

Skills

  • Analytical Thinking
  • Documentation and reporting
  • Report preparation
  • Excel proficiency
  • Workflow Analysis
  • Research Skills
  • Information Gathering
  • Strategic Communications
  • Process Improvements
  • Data Analysis
  • System Analysis
  • MS Excel
  • Power BI
  • Power BI Dashboards
  • Basic Python
  • Basic SQL
  • Problem-solving
  • Editing and Proofreading

Accomplishments

  • Scored 85+ percentile in CAT (Common Admission Test) with more than 96 percentile in Data Interpretation and Logical Reasoning section ; shortlisted for interviews by multiple IIMs.
  • I have also cracked other MBA entrances (CMAT, MAT, MAH-CET, etc.) with more than 95 percentile and other government competitive exams (SBI-PO prelims)
  • I write on Quora where I write on diverse topics including academics, politics, cricket, psychology, philosophy, fashion, lifestyle, etc.
  • Quora profile - https://www.quora.com/profile/Sushmita-61

Additional Information

DIGITAL PRESENCE


Quora Contributor:


  • Recognized as a Top Writer on Quora for consecutively 2 years (2018 and 2019), contributing over 300+ in-depth articles on topics including [Data Analysis, Business Strategy, Leadership, etc.].
  • Accumulated 4.3 million+ views and 1600+ followers, showcasing the ability to communicate complex analytical concepts to a global audience.
  • Conducted extensive research to support evidence-based insights, honing analytical rigor and data interpretation skills.
  • Fostered thought leadership and community engagement by answering high-level questions with clarity, structure, and value.
  • Collaborated with fellow contributors and moderated discussions, demonstrating informal leadership and influence in knowledge-sharing communities.

Timeline

Assessment Analyst (ETS)

Firstsource Solutions Pvt.Ltd
02.2025 - Current

Public Speaking Expert and Content Specialist

PlanetSpark
12.2024 - 02.2025

Academic Analyst

BYJUS
03.2022 - 06.2022

Senior Subject Matter Expert

CHEGG PVT. LTD.
08.2020 - 03.2022

Bachelor of Science - Paramedicine

Aryabhatta Knowledge University
04.2001 -

Master of Science - Food And Nutrition

IGNOU
04.2001 -
SUSMITA KUMARIAssessment Analyst