Susovan Dutta Khan
Jhargram
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Branch Relationship Executive(SBI Card)
Randstad
Jhargram
09.2018 - 06.2019
- Assisted customers with opening and closing SBI Card
- Provided advice to customers on banking products and services.
- Performed customer service duties such as responding to inquiries, resolving disputes, and processing transactions.
- Organized marketing events to promote bank products and services.
- Conducted market research to determine potential business opportunities in the local area.
Education
Bachelor of Science - Physiology
08.2020
Graduation in science with 61%
Diploma in Basic Computer - All The Requirements Basic Knowledge in Computer
Skills
- Sales and Marketing
- Product and Service Sales
- Database Management
- Sales Team Leadership
- Lead Development
- Sales and Market Development
- Verbal and Written Communication
- Coaching and Mentoring
- Performance Improvement
- Team Building
- Sales Expertise
- Problem-Solving
- Client Support
- Leadership
- Client Service
- Quality Improvement
- Complaint Resolutions
- Financial Services
- Money Handling
- Cash Handling
- Customer Service-Oriented
Languages
Bengali
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
English
Intermediate (B1)
B1
Hobbies
Internet Surfing, Web Research.
Timeline
Branch Relationship Executive(SBI Card) - Randstad
09.2018 - 06.2019
Jhargram Raj College - Bachelor of Science, Physiology
Jagran Educational Institutions - Diploma in Basic Computer , All The Requirements Basic Knowledge in Computer