Sussweta Sen

QA Lead at CVS Health

• Design and develop complex performance test cases as per user-defined functional and non-functional requirements to meet or exceed the required business defined standards.
• Worked on testing Web based applications(Pharmacy Benefit Management) using Selenium (Web driver)
  • Executing each Test Cases through EZ Query through Manual Testing and document the test results and also Prepare Test Results Document through Quality Center and deliver it for Client Approvals.
  • Log and track defects using SFDC
  • Managing QA Team and guiding them in each phase of the project.
  • Review each and every task given to team and driving the project maintaining quality of deliverables.
  • Proficient in Manual testing for AS400 RxClaim System.AS400 backend testing.
  • Strong experience in Business testing and Benefit Plan set up in Production.
  • Strong knowledge in Benefit set up process using Query, Tools and Macros.
  • Strong Knowledge on CLAIM Adjudication and different pharmacy like specialty Pharmacy.
• Worked on New Business Implementation (NBI) as well as Maintenance of Business (MOB) areas.
• Worked on defect tracking with the coders until the intent is met.
• Assisted in the creation of comprehensive documentation for efficient knowledge transfer among team members.
• Worked on regression testing as well as migration testing. Participation in Scrum ceremonies,sprint planning daily stand ups etc. Participated in knowledge transfer sessions and newcomers mentoring. Worked in providing estimations, reviewing test results for junior colleagues and analysis, QA metrics collection and analysis.
• Worked varied hours to meet seasonal and business needs.
• Greeted customers and offered assistance for increased customer satisfaction.
• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

QA Analyst at CVS Health

• Coordinating with the Client on the new requirements.
• Analyzing the system for new enhancements and functionalities.
• Designing and execution of the test scenarios
• End to End testing of the application being developed
• Interface and Unit Testing
• Integration and System Testing
• Periodically report to the concerned team on the defects

• Worked on testing Web based applications(Pharmacy Benefit Management) using Selenium (Web driver)
• Authored code fixes and enhancements for inclusion in future code releases and patches.
• Provided ongoing support for users experiencing issues or requiring assistance with application functionality.
• Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
• Collaborated with cross-functional teams to ensure seamless integration of new features into existing applications.

Quality Analyst Trainee at CVS Health

• Analyzed customer needs to create and implement appropriate solutions.
• Analysis of requirements according to the project specifies.
• Creation and update of test plan and test strategy for the project
• Worked on manual test design and development as per the client requirement documents and executed to verify whether the intent is met
• Worked closely with clients to establish specifications and system designs.
• Assisted in the creation of comprehensive documentation for efficient knowledge transfer among team members.
• Reviewed code for accuracy and ran tests for quality assurance.