Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Prakash Banik

Kolkata

Summary

With 3 years of experience in testing and quality assurance, specializing in UI automation testing using Robotframework, Pytest, and Selenium Python. Expertise in creating and executing automated test scripts for web applications and API testing to ensure functionality reliability and security. Managed manual and automation testing, including end-to-end functional, system integration, and automation testing. Familiar with Azure DevOps, integrating automated tests into CI/CD pipelines for continuous quality assurance. Proficient in tracking and reporting bugs using Jira, ServiceNow, and SupportCentral. Skilled in managing ticket lifecycles in support projects. Experienced in performing Excel-based analytics for business decision making and creating custom Jira dashboards for real-time project visibility.

Overview

5
5
years of professional experience

Work History

Associate

PwC
Kolkata
11.2021 - Current
  • Created automated scripts for regression tests with Selenium WebDriver
  • Drafted comprehensive bug reports from testing data
  • Ensured defects were resolved during development
  • Validated stability of fresh builds using conducted smoke tests.
  • Identified and implemented efficient automation techniques tailored to user requirements.
  • Designed automated processes to ensure rapid response times via Jenkins.
  • Executed detailed API validations using industry-standard Postman and Thunder-Client.
  • Facilitated skill improvement in junior colleagues through targeted mentorship.
  • Provided comprehensive logs and screenshots to assist developers in identifying application issues
  • Engaged in sprint planning sessions with development and product teams to discuss new features.
  • Conducted manual tests on web applications for functionality and usability
  • Constructed detailed testing procedures from technical design documents
  • Conducted exploratory testing to identify potential issues in application features.
  • Logged testing phase defects in JIRA, ServiceNow, and Support Central bug tracking system.
  • Created regression tests for existing software applications to ensure changes do not introduce new bugs.
  • Analyzed program output for accuracy and conformance to defined acceptance criteria.
  • Executed automated tests using Selenium WebDriver with Java scripts for cross browser and platform compatibility.
  • Provided feedback on user interface designs and other aspects of usability from a customer perspective.
  • Collaborated with project stakeholders to define scope of end-to-end tests.
  • Tracked the status of each defect throughout its lifecycle including open, fixed, retest.
  • Performed ad hoc testing when needed to validate specific feature sets or scenarios.
  • Utilized bug tracking systems to document and manage issues identified during testing.
  • Met project scope and delivery dates by planning optimal testing schedules.

Associate

Softlogique IT Solutions
Kolkata
03.2020 - 11.2023
  • Provided technical support to users on various applications and software packages.
  • Resolved customer queries via phone, email, chat, or remote desktop tools.
  • Troubleshot application errors by reviewing log files and system configuration settings.
  • Performed root cause analysis of application issues and identified solutions.
  • Monitored system performance metrics to identify potential problems before they occur.
  • Assisted in the development of user documentation for new applications and features.
  • Conducted training sessions for end-users on proper use of applications and software packages.
  • Created detailed reports summarizing system performance metrics and user feedback.
  • Maintained up-to-date knowledge of current industry trends related to application support.
  • Analyzed customer requirements to determine compatibility with existing systems.
  • Developed automated test cases for validating new application functionality.
  • Identified opportunities to optimize existing processes through automation or process improvements.
  • Handled user account access management, assigning credentials, distributing permissions and terminating defunct users.

Education

Matriculation

Naraindass Bangur Memorial Multiurpose School
Kolkata
12-2012

Diploma in Mechanical Engineering - Mechanical Engineering

South Calcutta Polytechnic
Baruipur
11-2014

Btech in Mechanical Engineering - Mechanical Engineering

Netaji Subhash Engineering College
Kolkata
12-2020

Skills

  • User Acceptance Testing
  • Manual Testing
  • Defect tracking
  • Requirements Analysis
  • Regression Testing
  • Performance Testing
  • Test Management Tools
  • Bug reporting
  • Functional Testing
  • Load testing
  • Test Automation
  • Agile Methodology
  • Test script development
  • System Testing
  • Usability Testing
  • Integration Testing
  • QA
  • Python
  • SQL and Databases
  • MS Office expertise
  • Problem Resolution
  • Written Communication
  • Organizational Skills
  • Task Prioritization
  • Customer Service
  • Flexible and Adaptable
  • Team building
  • Jira and Confluence

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2

Affiliations

  • Cricket Enthusiast
  • Love reading
  • Exploring new foods

Timeline

Associate

PwC
11.2021 - Current

Associate

Softlogique IT Solutions
03.2020 - 11.2023

Matriculation

Naraindass Bangur Memorial Multiurpose School

Diploma in Mechanical Engineering - Mechanical Engineering

South Calcutta Polytechnic

Btech in Mechanical Engineering - Mechanical Engineering

Netaji Subhash Engineering College

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Prakash Banik