Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sutanu Mukherjee

Kolkata

Summary

Possessing more than 17 years of comprehensive experience within the IT and Telecom sectors, coupled with a specialized acumen in Azure and AWS, I am seeking a position as a Senior Manager Solution Architect. My objective is to utilize my profound technical knowledge and leadership prowess to spearhead cutting-edge cloud architecture initiatives, orchestrate strategic digital transformations, and guide teams towards realizing superior technological and business achievements.

Overview

18
18
years of professional experience

Work History

Solution Architect

Ericsson India Global Service Pvt Ltd
06.2018 - Current
  • Cloud Infrastructure Management: As an Azure Architect for AT&T and an AWS Architect for T-Mobile, I have led the design and orchestration of scalable, fault-tolerant cloud infrastructures. My expertise with ARM, CloudFormation, VMs, Blob, S3, File, EFS, Table Storage, DynamoDB, and cloud functions, along with automation using Ansible, ensures minimal errors and optimal efficiency, enhancing data accessibility and redundancy.
  • Advanced Networking Solutions: I have engineered sophisticated networking solutions using Azure Virtual Networks, Amazon VPCs, HashiCorp Consul, ExpressRoute, AWS Direct Connect, Azure Traffic Manager, Amazon Route 53, Azure Application Gateway, and AWS ELB.
  • Security and Compliance Architecture: I implement rigorous security measures using Azure Key Vault, AWS Secrets Manager, Azure Security Center, and AWS Security Hub. Regular penetration testing, compliance checks, and HashiCorp Vault ensure robust security and adherence to international standards.
  • Disaster Recovery and High Availability: Designed HA and DR solutions using Azure Site Recovery, AWS Backup, and multi-region setups to ensure business continuity.
  • Cost Optimization: Reduced operational costs through resource rightsizing and usage analytics via Azure Cost Management and AWS Cost Explorer.
  • DevOps and Automation: Spearheaded robust CI/CD practices using Azure DevOps Pipelines, AWS CodePipeline, Jenkins, and GitLab CI. Created highly modular and reusable Infrastructure as Code (IaC) modules using Terraform and Ansible for provisioning entire cloud environments, including AKS/EKS clusters, networking, and security configurations. Automated Kubernetes Helm-based deployments and blue-green rollout strategies. Streamlined release cycles with GitOps workflows integrated via ArgoCD and Flux. Established secure, auto-scalable container platforms leveraging Docker, EKS/AKS, and Service Mesh (Istio). Built pre-commit hooks, static code analysis tools, and integrated automated security scanning (Aqua, Trivy, SonarQube) into CI/CD pipelines.
  • Integration and Workflow Automation: Deployed automation solutions using Azure Logic Apps and AWS Step Functions to integrate services seamlessly across cloud ecosystems. Utilizing HashiCorp Consul for service discovery and configuration management, I have enhanced workflow efficiency.
  • Infrastructure as Code (IaC): Utilized tools such as Terraform and Ansible to automate infrastructure provisioning and management.
  • Monitoring and Observability: Enhanced cloud monitoring and observability using Azure Monitor, AWS CloudWatch, and HashiCorp Consul, ensuring proactive issue resolution and maintaining SLA compliance.
  • OpenStack Management: Managed the OpenStack-based lab environments for CNIS and NFVI, ensuring optimal performance and integration with Azure and AWS environments.
  • Data Solutions: Designed and implemented scalable data pipelines for real-time and batch processing using cloud-native tools such as Azure Data Factory, AWS Glue, and Hadoop/Spark clusters, ensuring seamless data flow and processing efficiency. Set up and maintained advanced monitoring, alerting, and reporting systems like Prometheus, Grafana, and CloudWatch to ensure system uptime and performance. Architected secure network policies for optimized Ingress/Egress traffic management and automated resource operations to enhance data infrastructure reliability. Collaborated with cross-functional teams to align data protection strategies with compliance frameworks such as GDPR and HIPAA, while developing scalable data warehousing solutions using Azure Synapse and Amazon Redshift. Documented system configurations and network architectures to ensure operational clarity, compliance, and maintainability.
  • Data Visualization: Employed Tibco Spotfire for data visualization and reporting, creating intuitive dashboards for network and service analytics.
  • Kubernetes Management: Managed and optimized AKS (Azure Kubernetes Service) and EKS (Amazon Elastic Kubernetes Service) for containerized applications, ensuring scalability and high availability.
  • Data Warehousing: Leveraged cloud-native data warehousing services such as Azure Synapse and Amazon Redshift.
  • Zero Trust Security Implementation: Integrated Zero Trust security principles into cloud environments by leveraging Azure Active Directory, AWS IAM, Conditional Access policies, and network segmentation.
  • Machine Learning and AI Integration: Collaborated with data science teams to deploy machine learning models using Azure ML and AWS SageMaker, enhancing predictive analytics and decision-making capabilities.
  • API Management and Integration: Deployed Azure API Management and AWS API Gateway for managing and securing APIs, facilitating seamless integration between microservices and external systems.
  • Ericsson Expert Analytics (EEA): Engineered the comprehensive EEA4 architecture, integrating sophisticated mediation layers and adapters for core and access networks, facilitating seamless mediation of EBM events from IMS nodes, enhancing network performance monitoring and management.

OPT IT Technologies Pvt Ltd
04.2017 - 10.2017

Spectraforce Technologies Pvt Ltd
10.2016 - 04.2017
  • Designed and implemented end-to-end CI/CD pipelines using Jenkins, Git, and AWS CodeDeploy to automate application build, test, and deployment workflows, significantly reducing manual effort and accelerating release cycles.
  • Architected and managed robust AWS infrastructure, including EC2, VPC, S3, IAM, ELB, and Auto Scaling Groups, ensuring high availability, fault tolerance, and secure access for genomics-driven healthcare platforms.
  • Provisioned infrastructure as code (IaC) using Terraform and AWS CloudFormation, enabling version-controlled, repeatable deployment of cloud resources across development, QA, and production environments.
  • Deployed and orchestrated containerized workloads on Amazon EKS (Elastic Kubernetes Service) using Helm charts and Kubernetes manifests, facilitating scalable, resilient, and automated microservices deployment with blue-green and rolling upgrade strategies.
  • Integrated centralized monitoring and logging solutions using Amazon CloudWatch, SNS, and Prometheus-Grafana for EKS clusters, delivering real-time system observability, alerting, and actionable insights for operational excellence.

Senior Solution Integrator

Ericsson India Global Service Pvt Ltd
02.2014 - 09.2016
  • Administered and optimized enterprise-wide Red Hat Linux environments, overseeing user and service configurations, system hardening, kernel tuning, and LVM-based storage provisioning to ensure robust platform stability for telecom-grade applications.
  • Designed and managed VMware-based virtualization environments, including deployment and lifecycle management of ESXi clusters and VM provisioning through vCenter, ensuring high availability and compute efficiency for production workloads.
  • Configured and maintained HP BladeSystem (C-Class) Chassis, performing enclosure-level firmware upgrades, diagnostics, and server provisioning to support critical backend components for telecom operations.
  • Integrated and supported GlusterFS distributed storage, configuring volume replication, healing, and performance tuning to deliver fault-tolerant and scalable storage solutions across virtualized and bare-metal Linux nodes.
  • Performed patch management and compliance enforcement using Red Hat Satellite Server, automating OS updates, software provisioning, and rollback planning across a fleet of Linux servers.
  • Administered PostgreSQL databases supporting real-time telecom services, including installation, performance tuning, schema maintenance, backup scheduling, and disaster recovery validation.

Senior Customer Service Engineer - Network & Security

WIPRO Ltd
03.2012 - 02.2014
  • Designed and implemented OSPF, EIGRP, and BGP routing policies across Airtel’s 3G Packet Core environment, optimizing convergence, route redistribution, and policy-based routing for nationwide network coverage.
  • Configured MPLS Layer 3 VPNs and traffic engineering tunnels to support scalable backbone services for subscriber traffic segregation and service chaining.
  • Deployed and maintained HSRP, VRRP, and GLBP protocols on Cisco ISR and ASR platforms, ensuring high availability and fault tolerance in core and edge networks.
  • Executed IP/MPLS backbone configurations and implemented route redistribution between OSPF and BGP, ensuring seamless inter-domain routing and policy-based traffic control across the service provider network.
  • Fine-tuned QoS policies to prioritize latency-sensitive traffic such as VoIP and signaling, leveraging class-based weighted fair queuing (CBWFQ) and policing on PE and CE routers.
  • Automated IOS and IOS-XR router configurations using TCL/Expect scripts, reducing manual provisioning time and minimizing configuration errors.
  • Troubleshot complex routing loops, flapping interfaces, and convergence delays using advanced tools such as NetFlow, SPAN, and embedded packet captures.
  • Supported BNG (Broadband Network Gateway) setups for PPPoE and DHCP sessions, validating dynamic IP address allocation and subscriber-level access control policies.
  • Configured and managed Cisco ASA Firewalls (5505, 5510, 5525) with advanced firewall policies, NAT/PAT rules, and IPS modules to secure UIDAI infrastructure.
  • Integrated Check Point and Juniper SRX appliances in high-availability mode, implementing custom threat detection signatures, URL filtering, and unified policy management.
  • Deployed SSL and IPsec VPNs using AnyConnect and Site-to-Site tunnels, ensuring encrypted access for UIDAI data centers and remote enrollment locations.
  • Defined access-control lists (ACLs), zone-based firewall rules, and dynamic NAT policies to enforce micro-segmentation and traffic inspection at multiple network perimeters.
  • Performed vulnerability assessments using Nessus and OSSEC, and implemented remediation strategies including patching, service hardening, and port lockdown.
  • Integrated AAA with TACACS+/RADIUS for secure administrator authentication and command authorization across all network security appliances.
  • Documented and maintained Security Incident and Response (SIEM) workflows by coordinating with customer SOC teams to investigate alerts and support forensic investigations.
  • Configured and maintained Cisco Nexus 5K/7K switches with vPC, VDC, and FabricPath for high-performance, loop-free Layer 2 connectivity across data center zones.
  • Integrated VMware vSphere with Nexus 1000V distributed virtual switches, enabling granular VM-level traffic control and security policy enforcement.
  • Assisted in the deployment of Cisco Application Centric Infrastructure (ACI) fabrics, including leaf/spine switch bring-up, APIC integration, and application profile creation.
  • Defined endpoint groups (EPGs), contracts, and bridge domains within ACI for logical segmentation of UIDAI application workloads in the data center fabric.
  • Monitored fabric health, endpoint visibility, and policy compliance via ACI GUI and REST APIs, contributing to proactive fault detection and streamlined operations.

Solution Integrator

OnMobile Global Ltd
04.2010 - 03.2012
  • Configured and supported HP BladeSystem (C-Class) Chassis, including enclosure management, firmware upgrades, and hardware diagnostics for uninterrupted telecom service delivery.
  • Installed and configured VMware ESXi hosts and integrated them with vCenter Server, enabling centralized management of virtual infrastructure. Created and provisioned VMs based on project-specific requirements, allocated CPU, memory, and storage resources efficiently, and implemented vSAN for shared storage. Regularly monitored host and VM performance, applied patches, and performed storage optimization and capacity planning to maintain service continuity and reduce downtime.
  • Installed, configured, and administered RHEL servers across production and test environments, handling user management, disk partitioning, LVM setup, and service configuration. Performed regular system health checks, log monitoring, and performance tuning to ensure stability and responsiveness of applications. Managed kernel upgrades, OS patching, and security hardening tasks in coordination with compliance policies.
  • Installed, tuned, and backed up PostgreSQL databases, supporting core services like PRBT, IVR, and SMS platform.
  • Coordinated OBD (OutBound Dialer) platform operations, managing service integration, call flows, and failover scenarios in coordination with telecom backend systems.

Associate Network Administrator

HCL Infosystem Ltd
12.2008 - 04.2010
  • Designed and deployed complex Layer 2 and Layer 3 network architectures involving advanced OSPF, EIGRP, and BGP configurations to ensure seamless enterprise connectivity and high availability.
  • Implemented robust access control mechanisms using multi-vendor firewall appliances (Cisco ASA, Juniper, Check Point), ensuring perimeter defense and granular traffic segmentation.
  • Configured and optimized core and distribution switches for high-throughput, low-latency data flow, utilizing advanced STP, EtherChannel, and VLAN trunking strategies.
  • Orchestrated secure VPN solutions (IPSec, SSL, DMVPN) for remote access and site-to-site connectivity, enabling encrypted communication between critical MTNL locations.
  • Conducted comprehensive vulnerability assessments and remediated configuration drift across routers, switches, and firewalls to enforce security baselines and compliance.
  • Integrated NAT, PAT, and advanced QoS policies to support scalable VoIP and real-time service delivery.
  • Led the migration of legacy routing infrastructure to modular, high-performance platforms with zero downtime, aligning with MTNL’s digital transformation goals.
  • Collaborated with NOC, SOC, and infrastructure teams to design and validate high-assurance, failover-enabled network security policies using access-lists, zone-based firewalls, and intrusion prevention systems (IPS).

Customer Support Engineer - Network

Comtel Technologies Pvt Ltd
03.2008 - 09.2008
  • Engineered and administered enterprise-grade Cisco networking infrastructure, ensuring uninterrupted connectivity through the strategic deployment of advanced routing protocols such as OSPF and EIGRP, alongside meticulous VLAN segmentation to optimize network efficiency and isolation.
  • Conducted proactive network performance diagnostics and remediation, swiftly identifying and resolving latency, throughput, and connectivity anomalies to uphold peak operational continuity within mission-critical plant systems.
  • Liaised with multidisciplinary engineering and operations teams to architect, implement, and sustain robust, scalable, and secure network frameworks, rigorously aligned with industry benchmarks and regulatory compliance mandates, thereby fortifying the plant's digital backbone.

Customer Support Engineer - Network

Kiran Computer Consultancy
06.2007 - 02.2008
  • Configured and optimized EIGRP and OSPF protocols to enhance routing efficiency, network stability, and performance across municipal offices.
  • Implemented static routing solutions and VLAN-based switching, improving network segmentation, security, and resource utilization.
  • Monitored and maintained network infrastructure, resolving operational issues promptly to ensure high availability and reliability for critical municipal services.

Education

Bachelor of Science - Electrical Engineering

College of Engineering And Management-Kolaghat
Kolaghat, India
05-2007

Skills

  • Component integration
  • Commerce enterprise architectures
  • Migration strategies
  • Client relationship management

Timeline

Solution Architect

Ericsson India Global Service Pvt Ltd
06.2018 - Current

OPT IT Technologies Pvt Ltd
04.2017 - 10.2017

Spectraforce Technologies Pvt Ltd
10.2016 - 04.2017

Senior Solution Integrator

Ericsson India Global Service Pvt Ltd
02.2014 - 09.2016

Senior Customer Service Engineer - Network & Security

WIPRO Ltd
03.2012 - 02.2014

Solution Integrator

OnMobile Global Ltd
04.2010 - 03.2012

Associate Network Administrator

HCL Infosystem Ltd
12.2008 - 04.2010

Customer Support Engineer - Network

Comtel Technologies Pvt Ltd
03.2008 - 09.2008

Customer Support Engineer - Network

Kiran Computer Consultancy
06.2007 - 02.2008

Bachelor of Science - Electrical Engineering

College of Engineering And Management-Kolaghat

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Sutanu Mukherjee