Suvankar Karmakar
Kolkata
Summary
Dynamic System Administrator with proven expertise at Wipro Limited in SCCM deployment and vulnerability management. Proficient in Active Directory and server administration, I excel in problem-solving and delivering impactful solutions in high-pressure environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
System Administrator
Wipro Limited
Kolkata
09.2022 - Current
- Spearheaded the deployment and configuration of SCCM/MECM for managing over 15,000 endpoints across multiple sites.
- Package and deploy enterprise applications (MSI/EXE) using MECM, ensuring compatibility with Windows 10/11, and improve app installation success rates by 30%.
- Keep track of MECM infrastructure health and performance.
- Diagnose complex MECM client and server issues.
- Deep dive into MECM logs for root cause identification.
- Generate custom reports for system insights.
- Create custom alerts for application deployment and collections.
- Create user and device collections using the MECM Console and PowerShell scripts.
- Coordinate with multiple internal teams for updates and progress.
- Vulnerability Management—Request scanning, reporting, and remediation efforts.
- Report critical exposures to security leadership.
- Implement real-time countermeasures during security incidents.
- Track remediation efforts, and ensure timely resolution.
- As a team lead, I am responsible for preparing multiple reports, such as the Delta Report and the Engineers' Productivity Report, and presenting them to the client.
Technical Support Engineer
Renovision Automation Services PVT LTD
Kolkata
06.2019 - 09.2022
- User and access management (password, user management, group policies).
- Create custom policies in GPO for third-party applications.
- Administering Active Directory, group policies, FSMO, etc.
- Perform server patching tasks every month through SCCM.
- Configuring and managing Dell PowerEdge and HP servers through iDRAC and HP iLO management tools.
- Configuring and Troubleshooting RAID.
- Configuring and monitoring failover clusters through Failover Cluster Manager.
- Generated reports to track performance and analyze trends.
Technical Support Associate
Wish Net Private Limited
Kolkata
11.2015 - 06.2019
- Served as the primary point of contact for support relating to owned solutions and products.
- Configured hardware, devices, and software to set up workstations for employees.
- Collaborated with vendors to locate replacement components, and resolve advanced problems.
- Network monitoring using the PRTG tool.
- Configure manageable switches and VLANs.
- Provide on-site support to users.
Education
B.Com - Accounting And Finance
CITY COLLEGE OF COMMERCE & BUSINESS ADMINISTRATION
Kolkata08-2015
Higher Secondary - Commerce
Bijoygarh Vidyapith
Kolkata06-2012
Matriculation - Secondary Education
Bijoygarh Vidyapith
Kolkata02-2010
Skills
- SCCM deployment/administration
- Application packaging
- Server/workstation patching
- Vulnerability management
- PSADT
- Active Directory administration
- Server administration
- VMware vSphere
- AWS
Languages
Bengali
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Certification
- Microsoft Certified Solutions Associate (MCSA)
Timeline
System Administrator
Wipro Limited
09.2022 - Current
Technical Support Engineer
Renovision Automation Services PVT LTD
06.2019 - 09.2022
Technical Support Associate
Wish Net Private Limited
11.2015 - 06.2019
B.Com - Accounting And Finance
CITY COLLEGE OF COMMERCE & BUSINESS ADMINISTRATION
Higher Secondary - Commerce
Bijoygarh Vidyapith
Matriculation - Secondary Education
Bijoygarh Vidyapith