Experienced and dynamic professional with over 10 years of commendable experience in administrative and secretarial functions. Quick learner sincerely committed to delivering exceptional work. Thrives on new challenges that bring out the best, allowing for personal career growth while contributing to the organization's goals.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Inside Sales Representative
Analytiq Techno Soft Pvt Ltd
11.2020 - 12.2022
Serve as the primary point of contact for assigned customers, actively identifying opportunities to expand their business.
Build strong relationships by understanding customer needs and recommending tailored solutions.
Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
Streamlined sales processes for improved efficiency and customer satisfaction.
Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
Coordinated product demonstrations to showcase key features for sales prospects.
Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
Ensure products have been delivered and received as per shipping records in their desired location as per project scope.
To ensure products are in the customer’s reach with all necessary details visible to improve shopping experience.
Timely auditing & submission of accurate expense reports, invoices & other documents of the team members
Administration Support & Plan and discuss the calendar with Function Head / Marketing Director
Co-ordinates meetings and off-site events including hotel bookings, local travel and transfer arrangements and handling emergency travel situations for both Internal company users and external visitors
Collates documentation, carrying out defined checks to ensure all items are included correctly
Coordinating and maintaining correspondence and relevant materials are produced in a timely and accurate manner
Maintain databases of Customers and providing the same when required by the management
Maintaining Accounting Receivables and vendor payments
Accounts Maintenance (Cash payment, cash receipt, Bank Receipt and Payment, Invoice, vouchers entering in tally
Answered client queries regarding products, prices, and availability.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Used CRM software to maintain detailed contact logs and account records.
Supported team members by sharing best practices and knowledge, fostering a collaborative work environment.
Sr. Executive – Administration & Accounts
Charles River Laboratories India Pvt Ltd
10.2018 - 10.2020
Managing Day to Day Office Activities like handling complete Facilities and infrastructure of office
Keeping records of visiting Cards, Utility Payments, Printing of Stationary
In charge of daily operational purchasing & Administrative needs such as planning, issuing and following up on Purchase Orders delivery and shipment schedules
Coordinating with Vendors & Responsible to validate purchase requisitions, release purchase order, handle procurement operations and resolve issues
Providing secretarial & admin support to the Director in scheduling the appointments, arranging & coordinating meetings/conference meetings (Including VC and Conference Calls
Preparing required materials for meetings and communications
Booking Domestic and International Travel Tickets, Vehicle arrangement and accommodation
Taking approvals from Directors for payment advice / vouchers, subscriptions & others
Outstanding list of debtors and making payment follow-up, reconciling bank statement every fortnight and following up with the supplier for bills
Preparing and verifying vendor invoices and submitting the same to the finance team
Salary disbursement, TDS, GST compliance
Providing Reports like Daily Activity Report, Weekly Collection
Administrative Assistant
Indian School of Business
02.2016 - 09.2018
Assisting the Director and team in his daily activities like Calendar Management, Visitor Management
Coordinating with Team for Administration and transport related like vehicle bookings, Seminars Hall arrangements, for meeting
Backend support for Programs, Events and others like Stationary, Housekeeping Visitors entry pass to the Security Team & Cafeteria
Maintain databases of Customers and provide the same when required by the management
Taking care of new joining formalities till the process flow & assisting our HR
Co-ordinating travel / hospitality arrangements and effectively managing all essential tasks
Creation of PR/ PO for the purchase requirements
Creation of GRN for processing the Invoices through SAP
Taking approvals from Directors for payment advice / bills, vouchers for processing the payments
Administrative Executive
Total Presentation Devices Ltd
08.2010 - 08.2012
Managing Office Administration like handling complete Facilities and infrastructure of office
Keeping records of visiting Cards, Utility Payments, Printing of Stationary
Maintaining record of AMC (Computers, AC, Cars, Pest Control, Insurance, Etc.)
Coordinating with booking travel for Airlines & Railway bookings, Hotel bookings & Car arrangements for employees & guests
Processing orders, forms, applications and requests
Providing MIS Reports like Daily Sales Report, Service Report, Inquiry Report, Weekly Collection, Individual Executive, AMC & Stock Report
Follow up with customers for pending payment & C-forms as per the lead time & updating to Account department
Ensuring the delivery will be on according to terms & conditions in follow-up with logistics & stores
Preparing & Coordinating with Account Department for Invoices Generating AMC Invoice Requests and forwarding to HO & Following for the same
Follow up with customers for pending payment & C-forms as per the lead time & updating to Account department
Sales Coordinator
Numeric Power Systems Ltd
03.2007 - 03.2010
Attending Sales Enquires & Sending Quotes
Preparation of OA & updating in Karomi
Process orders, forms, applications and requests
Updating Regional Marketing Manager on day-to-day activities
Co-ordinate with local commercial team to know the LI (Line Interactive) billing details & delivery follows up
Providing MIS Reports like Daily Sales Report, Service Report, Enquiry Report, Weekly Collection, Individual Executive, AMC & Stock Report
Follow up with customers for pending payment & C-forms as per the lead time & updating to Account department
Education
Bachelor of Arts - Computers
Acharya Nagarjuna University
Guntur, India
04.2001 - 01.2011
Skills
Administration Operations Management
Profile Overview
Competent & dynamic professional offering overall 10+ years of commendable experience Administrative & secretarial Functions. Being a quick learner and sincerely committed towards my work, I seek new challenges that bring the best out of me, which not only helps me to improve my career but also contributes to the goal of the Organization.
Disclaimer
I hereby declare that the information furnished above is correct to the best of my knowledge.
Additional Competencies
Office Administration Management
Time Management
Travel and Calendar Management
Documentation & Reporting
Data and Event Management
Organizational & Planning Skills
Timeline
Inside Sales Representative
Analytiq Techno Soft Pvt Ltd
11.2020 - 12.2022
Sr. Executive – Administration & Accounts
Charles River Laboratories India Pvt Ltd
10.2018 - 10.2020
Administrative Assistant
Indian School of Business
02.2016 - 09.2018
Administrative Executive
Total Presentation Devices Ltd
08.2010 - 08.2012
Sales Coordinator
Numeric Power Systems Ltd
03.2007 - 03.2010
Bachelor of Arts - Computers
Acharya Nagarjuna University
04.2001 - 01.2011
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