Methodical QA professional with 12 years of experience in optimal testing strategies. Open and clear communicator with good multitasking skills, organized nature, and strong attention to detail.
Overview
14
14
years of professional experience
Work History
QA Manager
Gove Technologies Pvt Ltd
Tirunelveli
11.2024 - 05.2025
Defined and executed an end-to-end QA strategy for a fast-paced SaaS product, aligning testing efforts with agile release cycles.
Built and scaled a high-performing QA team of eight engineers: mentored talent across manual and automation testing functions.
Collaborated with Product and Engineering to ensure high testability and clear acceptance criteria.
Instituted robust QA metrics (e.g., defect leakage, test coverage) to drive transparency and continuous improvement.
Oversaw manual and automated testing across web and APIs using the tool Playwright.
Enabled frequent, high-quality releases by driving automated smoke, regression, and sanity testing integrated into the release cycle.
Partnered with customer support and product teams to incorporate real user feedback into regression suites and release validation.
Coordinated UAT, production validation, and post-release monitoring to ensure zero critical defects in production.
Conducted risk-based test planning and release sign-offs for weekly/bi-weekly deployments across multi-tenant environments.
Introduced test environment management best practices, improving test result reliability.
Senior QA Lead
Tata Consultancy Services
Chennai
03.2011 - 05.2024
Strong, structured testing knowledge with a thorough understanding of Quality Assurance methodologies and testing concepts, with hands-on experience in both functional and automation testing across web and mobile applications.
Led a high-performing testing team of nine members for large-scale, cross-functional projects involving multiple web and mobile platforms.
Demonstrated success in facilitating projects and guiding cross-functional teams in executing deliverables using both Agile-Scrum and Waterfall methodologies.
Drove simplification and efficiency by developing an automation framework using the Page Object Model (POM) design pattern with Selenium WebDriver and Java.
Extensive knowledge of the testing lifecycle and core QA techniques, including requirement analysis, test planning, estimation, test preparation, execution, reporting, and defect management.
Maintained strong customer relationships by consistently delivering high-quality outputs, resulting in the company being regarded as a partner rather than a vendor.
Owned end-to-end delivery responsibilities, including on-time delivery, risk identification, and mitigation planning for full program cycles.
Skilled in resource forecasting and planning, ensuring optimal team utilization, and successful project delivery.
Proficient in using test management tools (e.g., TestRail or JIRA) for planning, tracking, and reporting testing activities and metrics.
Mentored team members on automation script development, test execution, requirement analysis, and overall skill development.
Experienced in web services testing using Postman, enhancing coverage of RESTful APIs, and reducing manual efforts.
Active member of the COE team to create standards and best practices to be followed in QA competency in the organization.
Part of the Data Training and Learning team is responsible for training and upskilling new joiners in QA competency.
Part of the hiring panel for QA competency.
Education
Master of Computer Applications -
AVC College of Engineering
Mayiladuthurai
05-2010
Skills
Test and team management
Stakeholder management
Test planning and estimations
Mobile application testing
Automation framework
Selenium WebDriver
JAVA
API testing – REST – Postman
JIRA
JSON
SQL
Playwright
Azure DevOps
Training and mentoring
Key Roles
Senior QA Lead for Bank of America online and mobile banking application
QA Engineer for Tata etail Application
QA Engineer for BNPP mobile banking application
QA Engineer for CROMA mPOS application
Certifications And Awards
ISTQB - Foundation level
ISTQB Certified Tester Advanced Level (2012) – Test Manager
On the Spot Award in BOA Mobile Application Project
Water Treatment Engineer at Gove Refinery Decontamination, Demolition and Disposal Project - Rio Tinto Site at Gove Cloure-Northern TerritoryWater Treatment Engineer at Gove Refinery Decontamination, Demolition and Disposal Project - Rio Tinto Site at Gove Cloure-Northern Territory