Suyash Kumar
Tech Leader
India
Summary
Senior product specialist with extensive experience in HashiCorp products, DevSecOps technologies, and scripting languages. Demonstrated success in leading infrastructure migration and modernization initiatives for clients across Australia, Japan, and Asia. Expertise in Red Hat OpenShift, Kubernetes, and Ansible, with a focus on container orchestration and IT automation. Proven ability to architect secure, scalable solutions and foster cross-functional collaboration.
Overview
10
10
years of professional experience
7
7
Certifications
Work History
Product Manager
HashiCorp, an IBM Company
10.2021 - Current
- Led strategic design and implementation of HashiCorp solutions along with DevSecOps technologies for clients across Australia, Japan, and Asia.
- Collaborated with sales and solution architect teams to align infrastructure with client needs.
- Served as senior strategic engineer for multi million dollar customers, supporting large-scale infrastructure migration.
- Addressed technical blockers to ensure alignment with security and compliance policies.
- Provided daily technical support and advisory services to Global Customers, ensuring operational excellence.
- Oversaw entire project lifecycle from scoping to ongoing support, achieving high client satisfaction.
- Managed client relationships as primary point of contact, ensuring seamless project delivery.
- Spearheaded DevSecOps implementation across diverse industries, integrating security into workflows.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted training sessions for internal teams, promoting awareness of DevSecOps best practices and ensuring effective adoption.
Senior Technology Integration Engineer
Amdocs
10.2017 - 10.2021
- Demonstrated proficiency in DevOps practices, leveraging Kubernetes, OpenShift, Docker, Jenkins, and GitHub.
- Delivered automated infrastructure solutions with Ansible, minimizing manual intervention and ensuring consistency.
- Participated in presales engagements, assessing infrastructure readiness and proposing containerization strategies via OpenShift and Kubernetes.
- Managed middleware technologies including WebLogic, WebSphere, Tuxedo, and JBoss for optimal performance.
- Configured web servers using IHS, OHS, and Apache for efficient deployment.
- Designed and executed proof-of-concept deployments for prospective clients evaluating Amdocs middleware and DevOps stack.
- Provided 24x7 support while adapting to a dynamic working model, addressing technical issues promptly.
- Conducted root cause analysis by analyzing logs and data to resolve issues effectively.
Middleware Administrator
Net Connect Pvt Ltd
01.2006 - 09.2017
- Administered middleware solutions, including configuration deployment and maintenance.
- Oversaw server infrastructure to ensure optimal performance and reliability of middleware technologies.
- Conducted troubleshooting activities to address issues and minimize downtime.
- Implemented security protocols and compliance measures for middleware environments.
- Developed robust backup and recovery strategies to safeguard critical middleware data.
- Collaborated with cross-functional teams to align middleware configurations with project requirements.
- Maintained detailed documentation for middleware configuration changes and issue resolution procedures.
- Interacted with vendors for middleware support, ensuring timely updates and efficient issue resolution.
Education
Master of Computer Applications - Computer And Information Sciences
BBD University
06-2015
Bachelor of Computer Applications - Computer Science
Technical Education And Research Institute
06-2012
Skills
- Project management
- Infrastructure architecture
- DevSecOps implementation
- Sales enablement
- Technical Product support
- Research analysis
- Customer relationship management
- Problem solving
- Team leadership
- Client engagement
- Strategic planning
- Training delivery
- Product validation
- Business administration
- Troubleshooting
- Competitive analysis
- Teamwork and collaboration
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Certification
Red Hat Certified OpenShift Administrator
Certified Kubernetes Administrator (CKA)
HashiCorp Certified: Terraform Associate (003)
HashiCorp Certified: Consul Associate (003)
AWS Certified Solutions Architect Associate SAA-C03
Introduction to IBM z/OS
Linux on IBM LinuxONE Technical Sales Intermediate
Accomplishments
OTAA Award from IBM for Developing HawkAI Tool
Timeline
Product Manager
HashiCorp, an IBM Company
10.2021 - Current
Senior Technology Integration Engineer
Amdocs
10.2017 - 10.2021
Middleware Administrator
Net Connect Pvt Ltd
01.2006 - 09.2017
Master of Computer Applications - Computer And Information Sciences
BBD University
Bachelor of Computer Applications - Computer Science
Technical Education And Research Institute
Software
Https://githubcom/SuyashHashiCorp/hawkai