Summary
Overview
Work History
Education
Skills
Projects
Timeline
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Suyashi Choubey

Analyst
New Delhi,DL

Summary

Experienced Analyst specializing in extensive analysis, pilot project testing, and operational process optimization. Played a crucial role in improving efficiency and reducing project timelines significantly.

Overview

5
5
years of professional experience

Work History

Analyst

Dunzo
2 2022 - Current
  • Analyzed extensive datasets to extract actionable insights, resulting in a 17% improvement in operational efficiency.
  • Played a pivotal role in the successful testing of pilot projects for the launch of key features, including Big Bag launches, XpressMart, and Kiskan Connect.
  • Utilized Freshworks suite to systematically analyze and categorize customer and partner feedback, identifying key trends and issues in app performance during pilot projects.
  • Generated actionable insights that led to a 15% improvement in service efficiency and a 20% reduction in operational bottlenecks.
  • Optimized operations processes, resolved 600+ inquiries weekly, and led workshops resulting in a 22% reduction in project timelines, all crucial to the success of strategic initiatives.

Research Analyst

Collegedunia Web Pvt Ltd
06.2020 - 01.2022
  • Conducted in-depth market research and surveys for 50+ higher education institutions, delivering key insights that informed marketing and strategic planning decisions.
  • Analyzed market trends, competitive landscape, and strategies, contributing to a 15% increase in overall market share and a 10% improvement in product offerings.
  • Managed and published content for 1000+ higher education institutions, maintaining a 98% accuracy rate, while optimizing website performance to achieve a 20% increase in user engagement.

Research Analyst

Confederation Of Indian Industry(CII)
02.2020 - 05.2020
  • Spearheaded executive-level research for the CII-ASCON Summit 2020, driving diverse and high-profile attendance, and subsequently produced impactful post-summit reports, policy briefs, and deliverables, delivering valuable insights to industry leaders and government officials.

Fellow Intern

Teach for India(TFI)
07.2019 - 01.2020
  • Developed and implemented data-driven educational strategies to optimize learning outcomes and maintain quality standards in course delivery.

Education

Bachelors in Commerce -

Patna University

Skills

SQL(MYSQL, Microsoft SQL Server)

Projects

Big Bag Optimization  

• Analyzed data to optimize the assignment of larger bags to delivery partners for bulk order deliveries, enhancing  operational efficiency.  

• Investigated partner delivery times from the Pickup Location (PL) to Drop Locations (DLs), identifying bottlenecks and  improving efficiency by 18%. 

• Conducted a comprehensive analysis of partner challenges during orders, leading to a 13% reduction in order-related  issues.  


Order Acceptance and Returns RCA  

• Conducted Root Cause Analysis (RCA) on order data to enhance understanding of customer behavior regarding order  acceptance and returns.  

• Assessed customer behavior to determine acceptance rates, revealing a 9% increase in orders accepted after implementing insights.  

• Investigated and categorized reasons for order rejections, leading to a 12% reduction in rejected orders through targeted improvements.

Timeline

Research Analyst

Collegedunia Web Pvt Ltd
06.2020 - 01.2022

Research Analyst

Confederation Of Indian Industry(CII)
02.2020 - 05.2020

Fellow Intern

Teach for India(TFI)
07.2019 - 01.2020

Analyst

Dunzo
2 2022 - Current

Bachelors in Commerce -

Patna University

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