Swaathy Kamaraj
Summary
Results-driven Product Manager with ability to lead cross-functional teams, streamline complex workflows, and deliver secure, high-impact features that enhance business value.
Overview
7
7
years of professional experience
Work History
Product Manager
Programming.com (Samsung)
08.2024 - Current
- Led the design and delivery of an AI-powered store application used by retail agents across markets, improving product discovery time by 40%..
- Managed feature gap analysis between regional and global platforms, contributing to 25% faster alignment for country-specific rollouts.
Technical Product Manager
Verizon Data Services
04.2023 - 01.2024
- Developed and executed a data-driven product roadmap, resulting in a 25% increase in user adoption and a 15% boost in operational efficiency
- Collaborated effectively with engineering, design, and marketing teams to achieve a 20% reduction in project delivery timelines
Product Owner - Data Science
Sitel Group@Foundever
05.2021 - 04.2023
- Led the cross-functional development of a B2C AaaS data analytics product, achieving a 27% increase in chatbot containment rate and a significant Y/Y boost in customer engagement metrics
- Utilized machine learning models trained on internal and external datasets to predict customer behavior and inform data-driven product features
- Conducted cost-benefit analyses with a focus on ROI, optimizing resource allocation by 18 % and guiding successful implementation strategies
Business Analyst
Tata Consultancy Services
07.2018 - 03.2021
- Produced detailed mock-ups and user interface requirements closely aligned with product specifications, resulting in the development of intuitive software solutions
- Developed robust analytics frameworks to monitor key leading Key Performance Indicators (KPIs), translating complex quantitative analyses into intuitive visuals enhancing data interpretation and actionable insights
Education
Master of Business Administration -
SRM University
Bachelor of Engineering - Computer Science
SVCE
Skills
- Problem-Solving
- Conversational Analytics
- Product Vision & Roadmapping
- JIRA
- SQL
- Agile Methodologies
- Stakeholder & Cross-Team Collaboration
- User experience (UX)
- Power BI
- Scrum
- Journey Mapping
Timeline
Product Manager
Programming.com (Samsung)
08.2024 - Current
Technical Product Manager
Verizon Data Services
04.2023 - 01.2024
Product Owner - Data Science
Sitel Group@Foundever
05.2021 - 04.2023
Business Analyst
Tata Consultancy Services
07.2018 - 03.2021
Master of Business Administration -
SRM University
Bachelor of Engineering - Computer Science
SVCE
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