Swagat Barve
Dombivli,India
Summary
Professional with extensive experience in customer service, food and beverage service, and culinary arts. Demonstrated success in staff training, event planning, and group management. Skilled in maintaining health and safety standards while managing multiple tasks efficiently. Proficient in MSC-IT, POS software, and Petpooja software, with a strong focus on guest satisfaction and effective communication.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Food and beverage Captain
Hearth on the first
Mumbai, Maharashtra
09.2025 - 02.2026
- Led front-of-house operations to ensure seamless guest experiences.
- Managed table allocations and reservations during peak service hours.
- Served as primary contact for guest relations and service recovery.
- Coordinated with kitchen and bar teams for timely, accurate service delivery.
- Drove upselling initiatives to enhance guest satisfaction and revenue.
- Maintained grooming and hygiene standards across team.
- Trained and mentored stewards through effective coaching and leadership.
- Ensured compliance with safety, food hygiene standards, and SOPs.
- Performed emergency drills regularly, enhancing crew readiness during crises.
Food and Beverage Steward
Hotel ARC Palace
Kalyan, Maharashtra
10.2024 - 08.2025
- Maintained cleanliness and organization of all dining areas, ensuring readiness for service.
- Demonstrated strong understanding of dietary restrictions, assisting customers with special menu selections.
- Communicated effectively with kitchen staff to relay customer requirements, ensuring accurate orders.
- Claimed responsibility for checking IDs before serving alcohol, complying with legal requirements.
- Contributed to team meetings by sharing ideas on improving service quality and efficiency.
- Delivered food and beverages to guests in accordance with established standards.
- Facilitated timely order delivery, aligning with customer preferences and dietary restrictions.
- Cleared and reset tables efficiently for incoming guests.
- Managed cleanliness of dining room, kitchen, and bar, including floors and surfaces.
- Assisted in inventory management by ordering and receiving stock as necessary.
- Collaborated with kitchen staff to verify accuracy of food orders and prompt delivery.
- Executed accurate accounting for all transactions and customer charges.
- Achieved customer satisfaction by providing excellent service.
- Collaborated closely with fellow team members during busy shifts for efficient work flow.
- Prioritised tasks efficiently during peak times, resulting in seamless service operation.
- Handled cash transactions accurately using point-of-sale systems for smooth checkouts.
Culinary Intern J1
Hotel Sheraton Pentagon City by Marriot USA
Arlington, USA
08.2023 - 08.2024
- Prepared meal ingredients by seasoning meats and washing, peeling, and chopping vegetables.
- Performed inventory checks and notified supervisor about low supplies.
- Received deliveries, verifying quality and accuracy of ordered items.
- Discarded expired and spoiled food from stock rooms and storage areas.
- Maintained cleanliness by performing basic cleaning duties and sanitizing workstations.
- Plated and presented dishes according to Chef de Partie specifications.
- Posted in main kitchen, contributing to local and international cuisine service.
Line cook
HOTEL ARC PALACE
Kalyan, India
02.2022 - 03.2023
- Posted in main kitchen, specializing in Indian cuisine.
- Prepared meal ingredients by seasoning meats and processing vegetables and fruits.
- Received deliveries, verifying quality and accuracy of ordered items.
- Maintained inventory of supplies, notifying supervisor of shortages.
- Discarded expired and spoiled food items from stock rooms and refrigerators.
- Executed basic cleaning duties to ensure sanitized workstations.
- Plated and presented meal items according to Chef de Partie specifications.
- Provided assistance in food plating, ensuring attractive presentation to enhance customer satisfaction.
- Ensured freshness of ingredients by proper storage techniques.
Front office lecturer cum administrative executive
Vakrantund Inst of Hospitality & Tourism Studies
Mumbai, India
01.2019 - 07.2020
- Monitored daily administrative management of college operations.
- Ensured accuracy of financial records and monthly management accounts.
- Organized events and activities to enhance student engagement.
- Led seminars and workshops for enhanced student participation.
- Served as personal tutor for struggling students, increased pass rates.
- Collaborated with principal to coordinate educational conference on campus.
- Executed various administrative tasks under direction of management staff.
- Developed marketing strategies with team members to reach annual admission targets.
- Conducted career guidance seminars to support student development.
Education
B.S.c in Hospitality Studies - Hospitality Management
MS College
Thane, Maharashtra 07.2015 - 04.2018
High School Diploma - Commerce
Vikas Night Jr College
Mumbai 06.2014 - 04.2015
Skills
- Customer service excellence
- Culinary arts and preparation
- Group management
- Menu knowledge and pairing
- Multitasking and time management
- Cultural sensitivity and communication
- Conflict resolution and guest satisfaction
- POS software expertise
Languages I’m fluent in
English
Advanced
Hindi
Native
Marathi
Native
Affiliations
- Reading Book, Fitness, Food nutrition,
Timeline
Food and beverage Captain
Hearth on the first
09.2025 - 02.2026
Food and Beverage Steward
Hotel ARC Palace
10.2024 - 08.2025
Culinary Intern J1
Hotel Sheraton Pentagon City by Marriot USA
08.2023 - 08.2024
Line cook
HOTEL ARC PALACE
02.2022 - 03.2023
Front office lecturer cum administrative executive
Vakrantund Inst of Hospitality & Tourism Studies
01.2019 - 07.2020
B.S.c in Hospitality Studies - Hospitality Management
MS College
07.2015 - 04.2018
High School Diploma - Commerce
Vikas Night Jr College
06.2014 - 04.2015