Swapan Kumar Dey

Presently working in S2S Dirct channel and taking care of 4 locations Jaipur,Jodhpur,Alwar and Sriganganagar with 8 Sales Executive's.

• Maintained friendly and professional customer interactions.
• Proactively follow the Sales Management Process.
• Reviewed the LAR/LCR.
• Maintained the persistency benchmark.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Engaged employees in business processes with positive motivational techniques.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring and coaching employees on company protocol and payroll operations.
• Forecasted trends and recommended improvements based on financial risk analyses.
• Launched new training program to boost employee skills and staff retention rate.
• Assessed employee performance and developed improvement plans.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Resolved various issues impacting sales management and business operations.
• Complied with regulatory guidelines and requirements.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.

• Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
• Achieving sales target of CA/SB ,FD,MF, and LI from assigned bank branch.

• Handling a team 5 sales executive's and monitoring daily sales accelerating business growth through business development strategies .
• Achieving sales target of CA/SB accounts and FD.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Built strong relationships with customers through positive attitude and attentive response.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Mentored and guided employees to foster proper completion of assigned duties.